Previous exam papers have been used to compile these notes, @IMPAQ June exam 2019, 2020 &
2022/ DBE Gauteng 2023.
Topics Covered:
1. Social responsibility
2. Entrepreneurial traits
3. Business forms
& Essay type qeustions
Grade 10
BUSINESS-
STUDIES
Paper 2
June exam
2024
Previous exam papers have been used to compile these notes, @IMPAQ June exam 2019, 2020 &
2022/ DBE Gauteng 2023. These are only suggested answers from the memoranda. Some
information is repeated, I want to show you the different ways the same information is asked.
I encourage you to answer the calculation/illustration questions without even looking at the
answers.
Good luck. Juffrous Ansie
Topics Covered:
1. Social responsibility
2. Entrepreneurial traits
3. Business forms
Keep the following in mind when answering the question paper:
➢ You MUST answer in full sentences.
➢ If you are asked for FIVE facts, just write 5. The rest of your answers WILL be ignored.
➢ All questions that need to be explained/discussed/described will be marked as follows:
I. Heading – 2 marks
II. Explanation – 1 mark or as indicated in the memorandum.
➢ Essay questions:
I. No marks may be awarded for content repeated in the introduction and
conclusion.
II. If INTRODUCTION and CONCLUSION are not indicated, you will lose the marks.
@ Juffrou_ Ansie
, 2
Essay layout:
Analysis:
Introduction
17/36
X (2 points)
18/36
X-
Body (Do not write and underline body)
x (Write down and underline each sub-heading & write full sentences in full sentences.)
x
x 40
40
x
x
CONCLUSION
X (2 points)
MULTI – CHOICE
An entrepreneur A person who invents a new product or service or who improves an
existing product or service; entrepreneurs can use other people's
ideas and start their own businesses.
Intrapreneur A manager within a business who converts an idea into a profitable
finished product.
A sole trader Business is owned and managed by one person. Quick and easy
decisions can be made.
A partnership An agreement between two or more people who combine labour,
capital and resources for a common purpose.
Exploitation When one person or group uses a weaker person or group to take
unfair advantage of them.
Self confidence The belief that you have the ability to be successful in whatever you
do
Capital Money or assets of a business, including money that the owners of a
business need to start and operate it.
CC The abbreviation at the end of a close corporation's name.
@ Juffrou_ Ansie
, 3
Deed of incorporation The memorandum of association sets out the rights, responsibilities
and duties of shareholders.
Triple end result Communicating the efforts a business makes (other than profit),
including people and the planet, is known as a triple bottom line.
Shares Equal parts in which a business is divided and sold to make money
Tax concession To allow the expenses for a project to be deducted from the
business's income
Passion Passion is a high level of enthusiasm and a willingness to learn from
your mistakes
Persistence To be determined to do something despite any difficulties or
obstacles
Limited liability Limited liability is when the owner is only liable for the amount they
have invested in the business.
Directors Directors are the managers of a company
Social responsibility Social responsibility is when each person is responsible for the
consequences that their behaviour and lifestyle have on the
environment and others.
Social responsibility Social responsibility also means getting actively involved in projects
that can have a positive impact on society in a sustainable way.
SOCIAL RESPONSIBILITY
Case study@IMPAQ JUN 2022
CSR vs. CSI
Corporate social responsibility (CSR) is how companies manage the business process to make
an overall positive impact on society and minimize any adverse impact on the environment.
Corporate social investment (CSI) is any social development activity that is not undertaken with
the aim of generating business income. In other words, CSR is what you do inside the business to
take care of society and the planet and CSI is what you do outside the business to take care of
society and the planet.
Keep the above information in mind and determine whether the following scenarios can be
seen as CSR , CSI or both.
Starbucks has established guidelines that ensure the company sources coffee
that is sustainably grown and processed.
Ben and Jerry's only uses fair trade ingredients and has developed a
sustainability program for dairy farms.
For every candle sold, Altered Seasons provides a meal to an American in need
through Feeding America.
@ Juffrou_ Ansie
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Coyuchi uses only natural dyes and organic cotton in an effort to reduce or
even eliminate the release of chemicals into waterways during processing.
A portion of Out of Africa's proceeds are donated to organizations that provide
education and medical care to children.
Homes built by Prime Five Homes are not typical homes. Each of these
modern, sustainable homes is equipped to use less energy, gas and water, so
buyers know they're moving into a property that's better for the environment
Community response if businesses do not apply CSR .@IMPAQ JUN 2022
↘ They can take consumer actionby boycotts or not buying the products.
↘ They can disclose any unethical conductand thus damage the business's reputation.
↘ Demand legislation against any unethical conduct.
↘ Any other appropriate answer about the response of communities if businesses do not
apply CSR .
__________________________________________________________________________
The elements of responsible business practice (CSR).
↘ Environment:
The direct or indirect environmental impact of an
organization.
↘ Community/Social:
The impact of an organization on society at a local or global
level.
↘ Workplace Practices:
The respectful treatment of employees.
↘ Business Conduct:
Responsible behaviour in the development, purchase, sale and marketing of products and services.
↘ Ethical management:
Transparency, risk management, due diligence, effective codes of conduct
@ Juffrou_ Ansie
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ACTIVITIES GENERALLY FOCUS ON THE FOLLOWING
Community upliftment:
Sponsor or join programs for the benefit of the community. / Reduce poverty / Providing
sponsorships to sporting events. / Investment in job creation projects.
Community Health: Special awareness programs for serious diseases.
Education: Providing education and training. / Provide schools with infrastructure.
Caring for the environment– creating environmental
programs. / Protection of the environment.
IMPORTANCE OF CSR
↘ The government cannot meet all the demands; it
must rely on others.
↘ Reporting: growing demand for Triple Bottom Line
Reporting.
↘ Customer interest: buy more from 'ethical'
companies.
↘ Growing investor pressure: Pay more attention to
ethical issues before investing.
↘ Competitive labour markets: In order to hire and
retain employees, companies are forced to improve
working conditions.
↘ Supplier relations: Establish codes of conduct for suppliers to protect own reputation.
The effect of HIV/AIDS on business Strategies on how businesses can address
the challenge of HIV/AIDS
↘ Businesses are concerned about the ↘ An assessment of the impact on the
loss of skilled staff. business.
↘ Difficult to maintain production levels ↘ Voluntary testing and counselling for
and meet standards. staff.
↘ Increased costs for recruiting new staff ↘ Education and training (HIV/AIDS
and providing extra benefits workshops).
↘ Encourage health treatment.
↘ Condom distribution and provision of
antiretroviral drugs.
↘ Counselling, wellness programs and
other forms of social support
Initiatives that business can take to address socio-economic issues @DBE 2023
Inequality and ✓ Provide scholarships to employees' children.
poverty ✓ Offer apprenticeships for employees.
✓ Develop the skills of employees.
✓ Invest in a young, start-up SME that can be a competitor, buyer or
supplier.
✓ Offers the best volunteer programs.
✓ Support poverty alleviation programs offered by the government.
✓ Donate money / food parcels to local NGOs.
HIV/Aids ✓ Counselling programs / training advisors to provide infected and affected
persons / employees.
✓ Develop counselling programs for infected / affected persons /
employees.
✓ Conduct workshops on HIV / AIDS programs / campaigns.
✓ Offer voluntary HIV / AIDS testing and counselling in the workplace.
✓ Initiate anti-retroviral (ARV) treatment programs for infected employees.
✓ Encourage employees to join HIV / AIDS support groups.
✓ Develop strategies to deal with stigma and discrimination.
✓ Participate in the HIV / AIDS prevention programs implemented in the
community.
Support non-governmental organizations / community-based organizations
Gambling ✓ Offer financial literacy training.
✓ Businesses should make use of organizations such as Gamblers
Anonymous and the National Council for Problem Gambling to help
gamblers fight their addiction.
Unemployment ✓ Provide skill development programs through apprenticeships.
✓ Offer scholarships to the community to improve the level of education.
✓ Create job opportunities for members of the community.
✓ Provide entrepreneurial programs that can promote self-employment.
✓ Support existing small businesses to create more jobs.
Crime ✓ Offer work.
✓ Get involved with the local community in sustainable projects with the
community.
@ Juffrou_ Ansie
, 7
✓ Sponsor special sports programs by providing funding (prize money) for
special community events.
✓ Adopt a school; by meeting most of his needs.
Violence ✓ Provide an employee assistance program (EAP) to enable employees with
personal problems to seek help.
✓ Provide counselling facilities / refer victims to private counsellors.
ENTREPRENEURIAL CHARACTERISTICS
RISKS FOR ENTREPRENEURS @IMPAQ JUN 2022
↘ Their own money when starting a business / financial risk.
↘ Their careers when they leave a job with security.
↘ Their family life as starting a business requires a lot of time.
↘ Their health through high stress levels because they take all the responsibilities on
themselves.
↘ The possibility of failure.
Profit/Economics Triple reporting means that businesses should not only
focus on profit/high prices, but also invest in CSI projects.
Businesses should not make profit at the expense of their
community
People/Social Business operations should not have a negative impact on
people/employees/customers/community. Businesses
should engage/invest in sustainable community
programs/projects that will benefit/uplift communities.
Improve the lifestyle/quality of life of their human
resources/employees.
Planet/Environment Businesses must not deplete resources/harm the
environment for production/profit purposes. They can
support energy-efficient/eco-friendly products/production
@ Juffrou_ Ansie
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methods. Recycle/Reuse waste, e.g. packaging with
recycled material.
MANAGEMENT @IMPAQ JUN 2019
Businesses cannot function without managers; they coordinate everything. The quality of
management and leadership has a significant impact on the success or failure of the organization.
Effective managers and leaders create career opportunities for employees and motivate/inspire
them to achieve the organization's goals.
Difference between management and leadership
MANAGEMENT LEADERSHIP
Process by which an The way in which an
individual leads the individual can influence
business to achieve the behaviour of others
goals to achieve goals.
@ Juffrou_ Ansie
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