Summary

Summary Ethics and Professionalism

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Course
Business studies grade 12

Institution
The Hill College

This summary contains 11 pages covering all aspects of Ethics and professionalism, Creative Thinking, Social Responsibility & Corporate Citizenship (CSR), TEAM Performance Assessment, Conflict management & problem solving

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Uploaded on December 6, 2018
Number of pages 12
Written in 2018/2019
Type Summary

creative thinking
taylan perrin
ethics and professionalism
social responsibility corporate citizenship csr
eam performance assessment
conflict management problem solving

taylanperrin Member since 6 year 73 documents sold

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Ethics and professionalism
Ethical behaviour
 Set of values that are morally acceptable in society
o Good right and fair actions
 Business ethics refers to:
o Rules and principles that infuence the best business practice
 Businesses develop their own code of ethics for best practice

Professional Behaviour:
 Set of standards of expected practice
 Occupational practices have developed their own code of professionalism

Issues that afect the ethical and professional behaviour of business
practice
 Sexual harassment in the workplace
 Unethical advertising
 Fraud and corruption
 Tax evasion
 Abusing working times
 Pricing of goods in rural areas ( overcharging)

Sexual Harassment
 Any unwanted sexual advance, request for sexual favours and other verbal or physical
sexual conduct as a condition of employment

Types of Sexual Harassment:
Pro Quo Harassment

 Superior implies the granting of a beneft will happen on receipt of sexual favours from
subordinate

Hostile Harassment

 Behaviour creates an abusive, intimidating, ofensive or hostile environment- can be seen
as sexual harassment

Harassment by non-employees

 Employer can be held responsible for 3rd parties
 Incl. customers and sales reps who engage in sexual harassment, if employer has ability to
stop improper behaviour

Sexual Harassment Explained
 Any unwanted sexual advances
 Prohibited by labour legislation
 Basic violation of human rights
 Afected party usually scared to report it

Unethical Advertising Explained
Business makes use of unfair, deceptive or unethical advertising to lead customers to believe that
they will get more value for their money than they actually do

 Deceptive advertising – 2nd hand goods as new
 Advertisements should be honest and not abuse customers trust or lack of knowledge
 2nd hand goods as new
 Deceptive pricing / promotion / packaging

,  Giving goods deceptive names
 Advertising Standards Authority (ASA) regulates advertising and protects the interests

3 Groups of unfair advertising
Deceptive/ Misleading pricing

 Business falsely advertises “factory” or “wholesale” prices

Deceptive/ misleading promotion

 When they overstate the feature of the product or the performance of the product

Deceptive/ misleading packaging

 Incl. exaggerating package contents through subtle design
 Not flling package to the top
 Misleading labelling

Unauthorised use of funds explained
 Fraud – theft or misuse of business money
 Fraud – increases cost of doing business/ discourages investors
 Systems must be in place to reduce fraud

Tax Evasion Explained
 Government needs revenue from taxation to provide essential services such as:
o Housing
o Education
o Infrastructure development
o Medical care
 Tax evasion = illegal in SA ( not paying taxes due to SARS or paying less than is required)

Abuse of Working Time Explained
 Employees using work time for personal activities
 Must implement time monitoring systems and time recording procedures
 Must be a policy in place for people who misuse work time

Pricing of goods in rural areas
 Prices must be same as urban areas
 Big business reluctant on opening store in rural areas due to poor return on investment

Strategies To Address Ethical & Professional Issues
Setting ethical standards by:

Set up ethical Maintain ethical Building ethical
Taking action
committee culture awareness

King Code
Linking the principles of King Code on ethics and professionalism with Ethical business practice

1 Ethical leadership and Board should ensure the companies ethics are managed
corporate citizenship efectively
2 Board of Directors Companies should remunerate directors and executives fairly
and responsibly
3 Audit Committees Should be suitably skilled and experience independent non-
executive directors
4 Governance of Risk Board should delegate to management the responsibility to
design/implement and monitor the risk management plan

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