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Lecture notes Business Management (Cbma) Introduction to Business Management
- Course
- Business Management (CBMA)
- Institution
- University Of Limpopo (UL)
Perfect summary for the 12th chapter
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CHAPTER 11OPERATIONS MANAGEMENT
,Chapter content
• Introduction
• An operations-management model
• The classification of process types for
manufacturers and service providers
• Operations design
• Operations planning and control
• Operations improvement
• Summary
,Introduction
• Importance of operations management
– Reduce the costs
– Increase the revenue
– Reduce the amount of investment
– Provide the impetus for new innovation
• Concerned with management of the
transformation process
• Defining terms used in operations management
– Operations function
– Operations managers
– Operations management
, An operations-management
model
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