Exam (elaborations)
IOP3704 Assignment 3 (COMPLETE ANSWERS) Semester 1 2024 (618241) - DUE 25 April 2024
- Course
- IOP3701
- Institution
- University Of South Africa
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IOP3704Assignment 3
(COMPLETE
ANSWERS)
Semester 1 2024
(618241) - DUE
25 April 2024
, Case Study: Employees' Discontent at Tech Innovations Inc. (Note that this
case study was compiled for the purpose of this assessment and is therefore
not a real situation). Tech Innovations Inc., a leading software development
company, faced a significant internal crisis following the alleged unfair
dismissal of three senior engineers. The sudden termination of these
employees without prior notice triggered outrage among the company's
workforce and ignited a series of protests and disputes between the
management and the employees' union. The management of Tech
Innovations Inc. decided to terminate the employment of three experienced
male engineers, citing undisclosed reasons. This decision was met with
disbelief and discontent among the employees, who regarded the dismissed
engineers as dedicated and valuable members of the team. Members of the
company's employee union organized a protest outside the company
headquarters, expressing their disapproval of the dismissals. They demanded
immediate reinstatement of the engineers and criticized the management for
its lack of transparency and empathy towards its workforce. Previous attempts
at negotiation between the company management and the union had failed.
The union accused the management of failing to follow proper dismissal
procedures and disregarding the welfare of its employees. In response to the
protest, the company management obtained a court injunction to remove the
protesting union members from the premises, further escalating tensions
between the two parties. Mr. Jonathan Carter, the spokesperson for Tech
Innovations Inc., addressed the situation, stating that the company had
followed a fair and objective procedure in handling the dismissals. He
emphasized that the decision was made after careful consideration and
consultation with legal advisors and external facilitators. Mr. Carter further
assured the union that the dismissed engineers were provided with fair
severance packages and certificates of service. However, due to financial
challenges faced by the company, they were unable to replace the dismissed
engineers immediately. Despite the ongoing dispute, both parties agreed to
continue discussions in an attempt to find a resolution. The company
management reiterated its commitment to upholding the rights and welfare of
its employees while navigating the challenges faced by the company.
Questions 1. From your specialised knowledge, advise Mr. Carter on the
appropriate procedures that ought to have been adhered to in order to
facilitate a more seamless in-person negotiation session with the union. It is
important that your explanation incorporates illustrative examples. (14)
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