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MNG2601 ASSESSMENT 8 SEMESTER 1 2024 (MCQ ANSWERS)
- Course
- GENERAL MANAGEMENT (MNG2601)
- Institution
- University Of South Africa (Unisa)
MNG2601 ASSESSMENT 8 SEMESTER 1 2024 (MCQ ANSWERS)
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4/27/24, 8:53 AM Assessment 8: Attempt reviewMNG2601-24-S1 TOPIC 5 CONTROLLING: A RESPONSIBLE APPROACH Assessment 8
QUIZ
Started on Saturday, 27 April 2024, 8:35 AM
State Finished
Completed on Saturday, 27 April 2024, 8:53 AM
Time taken 17 mins 45 secs
Grade 19.00 out of 20.00 (95%)
Question 1
Correct
Mark 1.00 out of 1.00
In a _____ organisational structure an organisation performs the core activities itself and subcontracts some of its non-core
operations to other organisation.
a. functional
b. network
c. project
d. matrix
Question 2
Correct
Mark 1.00 out of 1.00
On 21 April 2016, Taste Holdings opened the doors of the first Starbucks in Johannesburg, bringing the full Starbucks
experience to Rosebank. Taste Holdings, under an agreement with Starbucks, is a business franchise group holding the rights
to own and open Starbucks stores in South Africa. Taste Holdings is a South African-based management group that owned
and licensed a portfolio of brands such as The Fish & Chip Co, Maxi’s and Domino’s Pizza, as well as NWJ, Arthur Kaplan and
World’s Finest Watches. Under this alliance, Taste Holdings opened 12 Starbucks in South Africa. The Starbucks stores did
not perform optimally in 2018. In the same year they paused all roll out plans to investigate the matter. They found that the
Starbucks business model was not suited for the South African market. South Africa consumers, for example, do not like
strong coffee, which is what the brand is known for. Which one of the following options is an example of a divestiture a
strategy implemented by Taste Holdings?
a. They paused all roll out plans, to secure additional capital form investors.
b. Taste Holdings started the process to sell their food businesses.
c. In 2019, Taste Holdings, also restructured their operations to eliminate inefficiencies.
d. Growing the business and opening 12 Starbucks stores.
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=18368885&cmid=845046 1/7
,4/27/24, 8:53 AM Assessment 8: Attempt review
Question 3
Correct
Mark 1.00 out of 1.00
The _____ is a document that describes an organisation’s core values.
a. code of ethics
b. Kyoto guidelines
c. corporate governance policy
d. sustainability policy
Question 4
Correct
Mark 1.00 out of 1.00
By implementing a _____ strategy, an organisation grows aggressively and continues to be in the same line of business as far
as products, markets and technology are concerned.
a. concentration growth
b. market development
c. combination
d. product development
Question 5
Correct
Mark 1.00 out of 1.00
Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica
sourced roasted coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been
committed to ethically sourcing and roasting high-quality arabica coffee ever since. When it comes to human capital,
Starbucks is compliant with the labour legislation and health and safety policies and procedures, as prescribed by
government and legislation. Starbucks stores were frequently audited for food safety, in accordance with the formal food
safety management program. They also have a code of ethics that specifies the desired conduct, as well as what to do when
in predicaments that can cause ethical issues in the workplace. According to Maslow’s hierarchy of needs, health and safety
policies and procedure would satisfy the desire for _____ in the workforce.
a. survive
b. important
c. belong
d. comfort
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=18368885&cmid=845046 2/7
,4/27/24, 8:53 AM Assessment 8: Attempt review
Question 6
Correct
Mark 1.00 out of 1.00
_____ is a technique used to plot an organisation’s strategic business units (SBU) according to its relative market growth rate
and relative market share.
a. The Boston Consulting Group Growth-Share Matrix
b. Competitive Analysis
c. The Enterprise Development Analysis
d. The Balanced Scorecard
Question 7
Correct
Mark 1.00 out of 1.00
Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in
South Africa. Which one of the following options would be an example of internal stakeholders at Starbucks?
a. CEO Adrian Maizey
b. South African coffee consumers
c. Shoprite Checkers with whom Starbucks’ has an agreement
d. All men and woman, on the same job category, receive equal pay
Question 8
Incorrect
Mark 0.00 out of 1.00
A warranty is an example of _____ control.
a. rework
b. risk
c. damage
d. preliminary
Question 9
Correct
Mark 1.00 out of 1.00
Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica
sourced roasted coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been
committed to ethically sourcing and roasting high-quality arabica coffee ever since. They have more than 30 000 stores
worldwide, of which a few of these stores are in South Africa. Which one of the following is an example of threat for Taste
Holdings?
a. Starbucks’ premium products were also 15% to 25% more expensive.
b. Liquidating its food division.
c. Restructured their operations to eliminate inefficiencies.
d. South Africa is plagued with slow economic growth.
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=18368885&cmid=845046 3/7
, 4/27/24, 8:53 AM Assessment 8: Attempt review
Question 10
Correct
Mark 1.00 out of 1.00
The manager’s information role entails acting as a _____ and _____ of the department or the organisation.
a. negotiator; spokesperson
b. spokesperson; leader
c. problem-solver; liaison
d. disseminator; monitor
Question 11
Correct
Mark 1.00 out of 1.00
_____ control can be defined as the regulation of employee’s behaviour and decisions through team values and beliefs.
a. Concertive
b. Behaviour
c. Bureaucratic
d. Normative
Question 12
Correct
Mark 1.00 out of 1.00
The effects of the COVID-19 outbreak were felt throughout the world. Read the list below and answer the question that follow:
1. Microsoft was unable to obtain parts
2. Closure of South Africa’s borders
3. Chinese consumers were buying less
4. Amazon taking steps to get hands on inventory despite the outbreak
5. Global financial markets are down by 30%
6. Federal Reserve Bank cut interest rates by half a per cent
Which of the variables in the list above could influence the outputs and performance of the Shoprite group?
a. 3; 6
b. 1; 3
c. 3; 5
d. 6; 5
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=18368885&cmid=845046 4/7
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