Class notes
Information Systems Topic 3
- Institution
- University Of The Witwatersrand (wits)
Information Systems toipc 3: difference between e-commerce and e-business, and required management systems.
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Tuesday, 26 February 2019Info Systems 1004A
Week 4
- e-business vs e-commerce
- Commerce: any transaction that involves the transfer of ownership or rights to
use goods or services. Completed transactions may have a zero price — ie a
favour/pro-domo etc. Online shopping. Services still have value.
- Business: any process that conducts business over a computer network.
Production, customer-focused, internal/management focused, computer-
mediated network
- Benefits of Business:
- 1) More accessibility;
- 2) higher variety;
- 3) increased productivity (how much output and how many people are reached:
more online);
- 4) convenience;
- 5) better communication;
- 6) competitive position;
- 7) more information available;
- 8) lead time (time between input and output ie order placement and delivery; Uber
vs cab service)
- Example: Recruitment online: eg LinkedIn; Shopping online: no storage issues,
lack of sizes etc.
- Types of E-commerce:
- 1) customer to customer;
- 2) business to customer;
- 3) business to business;
- 4) government to business;
- 5) government to citizens
- Aim of e-commerce: reach (access/connect with customers); richness (depth and
detail of information: as much as possible, as simply as possible for customers);
affiliation (advancing customers’ interests)
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