MGMT 3000 CH. 2 EXAM QUESTIONS WITH 100% CORRECT ANSWERS 2024/2025
Peter Drucker is credited with providing the first modern handbook on the subject of ______.
sales
production
finance
management
D
Select the two overarching perspectives about management:
A.historical
B.classical
C....
MGMT 3000 CH. 2 EXAM QUESTIONS WITH
100% CORRECT ANSWERS 2024/2025
Peter Drucker is credited with providing the first modern handbook on the subject of ______.
sales
production
finance
management
D
Select the two overarching perspectives about management:
What are the two branches of the classical viewpoint of management?
A.behavioral
B.administrative
C.scientific
D. contingency
B,C
Scientific management is the study of work methods to improve the productivity of _____.
A.accounting practices
B.the supply chain
C.individual workers
D.external vendors
C
Administrative management is concerned with managing ________.
A.the total organization
B. company assets
C.external vendors
D.individual workers
A
Which of these statements represent ideas that Peter Drucker introduced in his book The Practice of
Management? (select all that apply)
A. Production costs are a component of sales
B.Charismatic leaders are more important than management practices
C.Employees should be treated as assets
D. A corporation can be thought of as a human community
E. Without customers, businesses wouldn't exist
,C,D,E
Charles Clinton Spaulding, one of the pioneering theorists of administrative management, proposed
eight _____ of management based in part on his childhood experiences working at his father's fields.
A. foundations
B. necessities
C. considerations
D. fundamentals
B
Two overarching perspectives about management are the ________ perspectives.
A. historical and contemporary
B. classical and behavioral
C. quantitative and qualitative
D. systems and contingency
A
One issue with the classical viewpoint is that it tends to view humans as cogs in a machine, thereby
rendering it overly _____.
A. amenable
B. compassionate
C. mechanistic
D. sociological
C
The classical viewpoint of management emphasizes ways to ______.
A. enhance employee relations
B. manage work more efficiently
C. achieve economies of scale
D. foster first-mover advantage
B
The behavioral management viewpoint emphasized
A. the importance of understanding human behavior and motivating employees to achieve
, B. administrative hierarchies that allowed for maximum worker control
C. impersonality in relationships between workers
D. processes that would make work as efficient as possible
A
The scientific approach to management emerged in the early 20th century when companies wished to
increase worker productivity to counteract _____.
A. more automated jobs
B. diminishing inventory levels
C. labor shortages
D. high inflation rates
C
In which ways did Munsterberg suggest that psychologists could contribute to industry? (select all
that apply)
A. Identify ways managers can encourage employees to take desired actions.
B. Identify the ways people emotionally connect to products and services.
C. Identify the people who are best suited for a job.
D. Recognize the psychological conditions necessary for employees to do their best work.
E. Recognize the physical motions employees use to complete a task.
A,C,D
What three individuals helped pioneer administrative management theory?
A.Lillian Gilbreth
B. Frank Gilbreth
C.Henri Fayol
D. Frederick Taylor
E.Max Weber
F.Charles Clinton Spaulding
C,E,F
In order to follow Mary Parker Follett's concept of integration, a company should
A. study the individual talents of workers to find the best person suited to do the job.
B. hold meetings between managers and workers to solve problems in a mutually beneficial way.
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