Also called Business Management 1A .These questions are multiple choice and there are true and false questions and matching the table( Match column a with b) questions from unit 1 to 4
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A. State whether the following statements are True or False. Write down the question
number and the word True or False next to it. E.g. 1.11. True
1.1 Lower management can also be termed as supervisory management.
1.2 A manager’s disseminator role involves making contact outside the vertical chain.
1.3 Control involves determining which goals and course of action organisations’
departments should take.
1.4 Middle managers spend much time organising, and a substantial time planning.
1.5 Interpersonal skills refer to the manager’s ability to view the operation and its parts
holistically.
1.6 Cronje et al identifies the development of peer relationships as a managerial skill.
1.7 Efficiency means doing the right thing.
1.8 Moss Kanter’s (1989) approach essentially differs from the traditional management
approach in that while the traditional approach is grounded in the concept of hierarchy, the
post-entrepreneurial approach focus on relationship networks.
1.9 Examples of position held by lower managers are Managing Director and CEO’s.
1.10 According to the economic principle, the organisation and its management seek to
achieve the highest possible output with the lowest possible input.
B. Fill in the correct missing words in the following sentences from the answer bank
provided below.
1.11. The …………… of managerial and organisation performance is one characterised by
much ……………..
1.12 Management is the process of planning, organising, leading and controlling the
…………. of the organisation to achieve stated organisational goals as ……………. as
possible
1.13 Unlike the traditional POLC approach, the managerial role provides managers with
…………….into the …………………. and complexities of their work.
,1.14 The three levels of management may be distinguished according to level of
………………, main functions, time ………………… and positions held,
1.15 Conceptual skills refer to the manager’s ………………… to view the operation of the
organisation and its parts ………………...
Answer Bank
productively, responsibility, orientation, ability, resources, debate, insight, holistically,
assessment, pressures
C. Match COLUMN A to COLUMN B. Write down the question number and the
correct letter next to it. E.g. 1.26 K
Column A Column B
1.16 Purchasing Management A Refers to the ability to use
discipline specific skills to
complete a particular task.
1.17 Technical skills B A main function of top
management
1.18 Management education C It comprises suppliers, consumers
and competitors.
1.19 Disturbance handler D An area of management
1.20 Cultural Diversity E It is important in providing for
internal power and influence
1.21 Old Organisation F It provides the manager with the
opportunity to develop
management skills.
1.22 Strategic management G They are characterised by a distinct
purpose, multiple members and a
systematic structure.
1.23 External relationship H It involves responding to pressure
and solving problems.
1.24 Organisations I A management challenge
1.25 Market Environment J It has a relatively homogenous
, workforce
Select the correct answer. Example 1.31. A
1.26 Management skills can be developed from
A. Education only
B. Experience only
C. Education and experience
D. Theories only
1.27 Some challenges in the Southern African region are:
A. Managerial and Economic Disempowerment
B. Management training for only large businesses
C. International Management and Cultural diversity
D. Inefficient and ineffective use of scarce resources
1.28 Leading involves the following:
A. Determining which goals of action to take
B. Influencing the organisation’s employees
C. Narrowing the gap between what was planned and actual achievement
D. Structuring and arranging of work
1.29 Middle managers spend time mostly on
A. Organising and leading
B. Just leading
C. Organising and planning
D. Strategizing and talking
1.30 Two characteristics of new organisations are:
A. 9 – 5 workdays
B. Homogenous workforce
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