MNG 2601
ASSIGNMENT 9 SEMESTER 1 2024
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,EXPECTVIEW TUTORS
,6/1/24, 11:13 AM Assessment 9: Attempt review
Started on Saturday, 1 June 2024, 10:24 AM
State Finished
Completed on Saturday, 1 June 2024, 11:13 AM
Time taken 49 mins 20 secs
Grade 20.00 out of 20.00 (100%)
Question 1 Responsible management is the management of an organisation build on the principles of (i) _____;
Correct (ii) _____ and (iii) _____.
Mark 1.00 out of
1.00 a. (i) profitability; (ii) return on equity; (iii) corporate governance
Flag question b. (i) productivity; (ii) synergy; (iii) profitability
c. (i) quality; (ii) quantity; (iii) customers
d. (i) sustainability; (ii) responsibility; (iii) ethics
Question 2 “Unilever South Africa provides personal care and foods products. The company offers products
Correct such as soups, sauces, noodles, meals, ice creams, tea-based drinks, margarines, oral care, soaps,
washing, deodorants and skin care products. Over two billion people choose a Unilever product
Mark 1.00 out of
globally on any given day, from feeding their family to keeping their homes clean and fresh”.
1.00
This quote refers to ____ which forms part of Unilever’s ____ environment.
Flag question
a. users; remote
b. customers; market
c. suppliers; remote
d. employees; internal
Question 3 Consider the following list of plans to answer the question:
Correct 1 An organisation designs a diversity programme to recruit and hire a more diverse workforce
Mark 1.00 out of 2 A local university launches a project to build a new laboratory for their geology students
1.00
3 The human resource budget for the 2021 financial year of the local municipality is R5.6 billion
Flag question
4 It is the policy of the manufacturing organisation to hire workers from the local community
5 The purchasing rule states the percentage of supplies that can be purchased from a single supplier
Which of the plans listed is/are examples of single-use plans?
a.
b. 5
c. 4, 5
d. 1, 2, 3
e. 2, 3, 4
Question 4 On 21 April 2016, Taste Holdings opened the doors of the first Starbucks in Johannesburg, bringing
Correct the full Starbucks experience to Rosebank. Taste Holdings, under an agreement with Starbucks, is a
business franchise group holding the rights to own and open Starbucks stores in South Africa. Taste
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, 6/1/24, 11:13 AM Assessment 9: Attempt review
Mark 1.00 out of Holdings is a South African-based management group that owned and licensed a portfolio of brands
1.00 such as The Fish & Chip Co, Maxi’s and Domino’s Pizza, as well as NWJ, Arthur Kaplan and
Flag question World’s Finest Watches. Under this alliance, Taste Holdings opened 12 Starbucks in South Africa.
The Starbucks stores did not perform optimally in 2018. In the same year they paused all roll out
plans to investigate the matter. They found that the Starbucks business model was not suited for the
South African market. South Africa consumers, for example, do not like strong coffee, which is
what the brand is known for. Which one of the following options is an example of a turnaround
strategy implemented by Taste Holdings?
a. Growing the business and opening 12 Starbucks stores.
b. Taste Holdings started to liquidate its food division as they could not find a buyer for
Domino’s Pizza.
c. In 2019, Taste Holdings also restructured their operations to eliminate inefficiencies.
d. They paused all roll out plans, to secure additional capital from investors.
Question 5 Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a
Correct few of these stores are in South Africa.
Which one of the following variables would be an example of Starbucks’ remote environment?
Mark 1.00 out of
1.00
Flag question
a. All employees in the same job category receive equal pay
b. Starbucks brand is known for investing in their workforce
c. South Africa’s labour legislation
d. Vida e Café and Seattle Coffee Company
Question 6 Expectancy theory of motivation consists of three elements determining an individual’s work
Correct motivation. The relationship between _____, _____ and _____determines the individual’s
motivation.
Mark 1.00 out of
1.00
Flag question
a. effort; performance; valence
b. effort; valence; expectancy
c. rewards; personal goals; reinforcement
d. valence; expectancy; instrumentality
Question 7 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market,
Correct offering fresh arabica sourced roasted coffee, tea and spices. Starbucks, the premier roaster and
retailer of specialty coffee in the world, has been committed to ethically sourcing and roasting high-
Mark 1.00 out of
quality arabica coffee ever since. When it comes to human capital, Starbucks is compliant with the
1.00
labour legislation and health and safety policies and procedures, as prescribed by government and
Flag question legislation. Starbucks stores were frequently audited for food safety, in accordance with the formal
food safety management program. They also have a code of ethics that specifies the desired
conduct, as well as what to do when in predicaments that can cause ethical issues in the workplace.
According to Maslow’s hierarchy of needs, health and safety policies and procedure would satisfy
the desire for _____ in the workforce.
a. belong
b. survive
c. important
d. comfort
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