Exam (elaborations)
IOP4862 Assignment 2 2024 - 1 July 2024
- Course
- IOP4862 (IOP4862)
- Institution
- University Of South Africa
IOP4862 Assignment 2 2024 - 1 July 2024 QUESTIONS AND ANSWERS
[Show more]
Content preview
IOP4862ASSIGNMENT 2 2024
- 1 JULY 2024
QUESTIONS WITH COMPLETE ANSWERS
[School]
[Course title]
, IOP4862 Assignment 2 2024 - 1 July 2024
Case Study (Please note that the case study is not an actual company situation.)
John Sithole is the managing director of manufacturing and operations of a
medium-sized steel construction organisation. John has a PhD in engineering but
has not been directly involved in research and new product development for 20
years. He runs a “tight ship” when it comes to operations. The company does not
have a turnover problem, but it was evident to John and other key management
personnel that the hourly people put in only eight hours daily. They are not working
at their full potential and have become “clock watchers”. John is upset with the
situation because, with rising costs, the only way the company can continue to
prosper is to increase the productivity of its hourly people. John called the human
resources manager, Zamile de Wet, and said, “What is it with our people, anyway?
Your wage surveys show that we pay near the top in this region, our conditions are
tremendous, and our fringe benefits are unbeatable. Yet, these people are still not
motivated. What in the world do they want?” Zamile replied: “I have told you and
the CEO time after time that money, conditions, and benefits are insufficient.
Employees also need other things to motivate them. Moreover, I have been
conducting some random confidential interviews with some of our hourly people,
and they tell me they are very discouraged because, no matter how hard they work,
they get the same pay and opportunities for advancement as their co-workers who
are just scraping by”. John replied, “Okay, you are the motivation expert. What do
we do about it? We must increase their performance”.
QUESTIONS:
a) Identify Maslow’s hierarchy of needs and discuss how it relates to the case
study by explaining the motivational problem in this organisation. (7)
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller msmartie11. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R55,51. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
79650 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy summaries for 14 years now