Exam (elaborations)
IOP4862 Assignment 2 2024 - 1 July 2024
- Course
- IOP4862 (IOP4862)
- Institution
- University Of South Africa (Unisa)
IOP4862 Assignment 2 2024 - 1 July 2024 QUESTIONS WITH DETAILED ANSWERS
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[Company name]IOP4862
Assignment 2 2024
- 1 July 2024
QUESTIONS WITH DETAILED ANSWERS
, IOP4862 Assignment 2 2024 - 1 July 2024
IOP4862 Assignment 2 2024 - 1 July 2024
Case Study (Please note that the case study is not an actual company situation.) John Sithole
is the managing director of manufacturing and operations of a medium-sized steel
construction organisation. John has a PhD in engineering but has not been directly involved
in research and new product development for 20 years. He runs a “tight ship” when it comes
to operations. The company does not have a turnover problem, but it was evident to John and
other key management personnel that the hourly people put in only eight hours daily. They are
not working at their full potential and have become “clock watchers”. John is upset with the
situation because, with rising costs, the only way the company can continue to prosper is to
increase the productivity of its hourly people. John called the human resources manager,
Zamile de Wet, and said, “What is it with our people, anyway? Your wage surveys show that
we pay near the top in this region, our conditions are tremendous, and our fringe benefits are
unbeatable. Yet, these people are still not motivated. What in the world do they want?” Zamile
replied: “I have told you and the CEO time after time that money, conditions, and benefits are
insufficient. Employees also need other things to motivate them. Moreover, I have been
conducting some random confidential interviews with some of our hourly people, and they tell
me they are very discouraged because, no matter how hard they work, they get the same pay
and opportunities for advancement as their co-workers who are just scraping by”. John
replied, “Okay, you are the motivation expert. What do we do about it? We must increase their
performance”.
QUESTIONS:
IOP4862 Assignment 2 2024 - 1 July 2024
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