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PUB4863 Assign 4 GENERIC
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- University Of South Africa (Unisa)
PUB4863 Assign 4 GENERIC
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22/06/2024BREAKING NEWS Daily Newspaper
THEORIES THE GUARDIAN OF PUBLIC ORGANISATIONS
In the dynamic and often complex realm of public organizations, theories serve as invaluable tools
that guide administrators and policymakers towards more informed, efficient, and effective
decision-making. The utilization of theories in public organizations is not merely an academic
exercise but a practical necessity that underpins the functioning and improvement of these entities.
The multi-million-dollar question is ‘‘Why are public entities reluctant to use theories in their
operations regardless of the sweet savor importance of theories in their day-to-day operations?’’
Stay tuned as this article explores the importance of employing theories within public
organizations and highlights how these frameworks contribute to the overall success and
accountability of public service.
Theories play a critical role in promoting efficiency and effectiveness within public organizations.
Frameworks like NPM advocate for the adoption of private sector practices in the public sector to
improve service delivery. This includes performance measurement, decentralization, and customer
orientation. By following these theoretical guidelines, public organizations can streamline their
operations, reduce waste, and enhance the quality of services provided to citizens.
Accountability and transparency are cornerstones of public administration. Theories like
Principal-Agent Theory help in understanding and mitigating issues related to accountability. This
theory highlights the relationship between principals (citizens and elected officials) and agents
(public servants), emphasizing the need for mechanisms to ensure that agents act in the best
interests of principals. By applying such theories, public organizations can develop better oversight
and accountability structures, ensuring that public resources are used effectively and ethically.
The integration of theories into the functions of public organizations is indispensable. Theories
provide a foundational framework that guides decision-making, enhances efficiency, facilitates
change and ensures accountability. As public organizations navigate an increasingly complex and
demanding environment, the continued application of theoretical insights will be crucial in driving
innovation, improving service delivery, and maintaining public trust. Embracing these theoretical
frameworks is not only a matter of academic rigor but a practical imperative for the sustained
success of public organizations. Therefore, what are public organisations waiting for?
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REFERENCES
Rosenberg Hansen, J. and Ferlie, E., 2016. Applying strategic management theories in public
sector organizations: Developing a typology. Public Management Review, 18(1), pp.1-19.
Basu, R., 1994. Public administration: Concepts and theories. Sterling publishers pvt, Ltd.
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