, Table of Contents
1.0 Introduction............................................................................................................................ 3
1.2 Roleplayers In The Employment Relationship ........................................................................ 4
1.2.1 Identification of Primary Role-Players and their Representatives ..................................... 4
1.2.2 Roles of Representatives within the Organization, Industry, and Broader Labour Relations
Landscape............................................................................................................................. 4
1.2.3 Importance and Efficacy of Representatives ................................................................... 5
QUESTION 2 ................................................................................................................................. 6
2.1 Perspectives/ideologies in labour relations ........................................................................... 6
2.2 Analysis of NUMSA’s Perspective.......................................................................................... 7
2.3 Determining the Perspective ................................................................................................ 7
2.4 Key Characteristics and Approaches of the Pluralist Perspective............................................. 7
Question 3 ................................................................................................................................... 9
3.1 Conflict management in the employment relationship .......................................................... 9
3.2 Evaluation of NUMSA's Conflict Management Approach ........................................................ 9
Question 4 ................................................................................................................................. 11
4.1 ENVIRONMENTAL ANALYSIS............................................................................................... 11
4.2 Analysis of NUMSA’s Demands ........................................................................................... 11
4.3 External Environmental Analysis......................................................................................... 11
5.1 CONCLUSION ........................................................................................................................ 13
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