Exam (elaborations)
INS3705 Assignment 2 Semester 2 2024
- Course
- INS3705 (INS3705)
- Institution
- University Of South Africa
INS3705 Assignment 2 Semester 2 2024
[Show more]
Content preview
INS3705Assignment 2
Semester 2 2024
QUESTIONS WITH COMPLETE ANSWERS
[DATE]
[COMPANY NAME]
[Company address]
,INS3705 Assignment 2 Semester 2 2024
QUESTION 1
Identify four knowledge management processes in any organisation of your
choice and discuss the purpose of each knowledge management process
and two examples of artificial intelligent technologies that can be used in
each of the knowledge management processes (mini essay). [10)
QUESTION 2
A senior employee with valuable tacit knowledge is retiring in your
organisation. Define tacit knowledge and suggest five methods or tools that
you would use to enhance knowledge retention and prevent knowledge
loss (mini essay). [10]
QUESTION 3
Critically discuss the purpose and objectives of an information and
knowledge audit in an organisation (mini essay). [10]
QUESTION 4
Define knowledge management from four different perspectives and
further explain how knowledge management differs from information
management (mini essay). [10]
### Question 1
**Knowledge Management Processes in an Organisation:**
**Organisation: XYZ Corporation**
1. **Knowledge Creation**
- **Purpose:** This process involves generating new knowledge through
research, development, and innovative practices. It ensures the
, organisation stays competitive and can adapt to changing market
conditions.
- **AI Technologies:**
- **Machine Learning Algorithms:** These can analyze large datasets to
identify patterns and generate insights that lead to new knowledge creation.
- **Natural Language Processing (NLP):** NLP can help in
understanding and generating human language, thus aiding in creating
knowledge from unstructured data sources like documents and social
media.
2. **Knowledge Storage and Retrieval**
- **Purpose:** This process focuses on capturing and maintaining
knowledge in an accessible format, ensuring that it can be easily retrieved
when needed. It prevents the loss of valuable information.
- **AI Technologies:**
- **Knowledge Graphs:** These help in organizing and representing
knowledge in a way that can be easily queried and understood.
- **Semantic Search Engines:** These improve the retrieval of relevant
information by understanding the context and meaning of the search
queries.
3. **Knowledge Sharing**
- **Purpose:** This process involves disseminating knowledge throughout
the organisation to ensure that all members have access to the information
they need. It promotes collaboration and informed decision-making.
- **AI Technologies:**
- **Chatbots:** These can provide quick answers to common questions,
facilitating knowledge sharing in real time.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller brighttutor10. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R45,37. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
78998 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy summaries for 14 years now