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Question 1
1. Bioware Corporation, a leading technology company specialising in software development
and information technology (IT) services, has been experiencing rapid growth. The company,
which has over 10 000 employees spread across the African continent, has identified the need to
enhance its training and development programmes to ensure that its employees keep up with
evolving industry standards and technological advancements. The current in-house training
department has struggled to meet these demands efficiently. Following a thorough analysis,
Bioware Corporation decided to outsource its training function to an HRD service provider.
This decision was based on the need for high-quality, up-to-date training programmes, cost
efficiency and the ability to scale training efforts quickly. As the HRM manager of Bioware
Corporation, you are requested to develop an HRD policy for outsourcing the training function.
Provide background information on Bioware Corporation.
Bioware Corporation: A Case Study for Outsourcing Training Functions
Bioware Corporation is a prominent technology company specializing in software development and
information technology (IT) services. With over 10,000 employees dispersed across the African
continent, Bioware has established itself as a leader in the tech industry. The company’s rapid
growth is attributed to its commitment to innovation, quality, and customer satisfaction. However,
this growth has brought to light several challenges, particularly in maintaining the effectiveness and
efficiency of its training and development programs.
The in-house training department at Bioware has been struggling to keep pace with the fast-evolving
industry standards and technological advancements. This inefficiency has created a significant gap in
the skillsets of employees, which could potentially hinder the company’s progress and competitive
edge. To address this issue, Bioware Corporation decided to outsource its training function to an
HRD service provider. This strategic decision was driven by the need for high-quality, up-to-date
training programs, cost efficiency, and the ability to scale training efforts quickly.
As the HRM manager at Bioware Corporation, I have been tasked with developing an HRD policy
for outsourcing the training function. This policy will serve as a blueprint for ensuring that the
outsourcing process is implemented and managed effectively, aligning with the company’s strategic
goals and maintaining a high standard of employee development.
Background Information on Bioware Corporation
Founded in the early 2000s, Bioware Corporation has grown exponentially, expanding its services
across various sectors, including finance, healthcare, education, and government. The company’s
headquarters is based in a major African city, serving as the central hub for its operations. Bioware’s
mission is to leverage cutting-edge technology to solve complex problems and deliver exceptional
software solutions to its clients.
