Exam (elaborations)
INS3705 Assignment 2 Semester 2 2024
- Course
- INS3705 (INS3705)
- Institution
- University Of South Africa (Unisa)
INS3705 Assignment 2 Semester 2 2024 QUESTIONS WITH DETAILED ANSWERS
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INS3705Assignment 2
Semester 2 2024
[Company address]
, INS3705 Assignment 2 Semester 2 2024
QUESTION 1
Identify four knowledge management processes in any organisation of your
choice and discuss the purpose of each knowledge management process
and two examples of artificial intelligent technologies that can be used in
each of the knowledge management processes (mini essay). [10)
QUESTION 2
A senior employee with valuable tacit knowledge is retiring in your
organisation. Define tacit knowledge and suggest five methods or tools that
you would use to enhance knowledge retention and prevent knowledge
loss (mini essay). [10]
QUESTION 3
Critically discuss the purpose and objectives of an information and
knowledge audit in an organisation (mini essay). [10]
QUESTION 4
Define knowledge management from four different perspectives and
further explain how knowledge management differs from information
management (mini essay). [10]
QUESTION 1
Identify four knowledge management processes in any organization
of your choice and discuss the purpose of each knowledge
management process and two examples of artificial intelligent
technologies that can be used in each of the knowledge management
processes (mini essay).
Introduction: Knowledge management (KM) is essential for organizations
to systematically handle and leverage their knowledge assets. It involves a
series of processes designed to identify, capture, store, disseminate, and
apply knowledge. In this essay, we will explore four key KM processes
within a technology company and the AI technologies that can enhance
these processes.
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