ADMIN
[COMPANY NAME]
, Case After Sarita Chatterjee graduated with a BSc in Information
Systems from the University of South Africa, she was appointed
as a Business Analyst at Culinary Bargain. Culinary Bargain sells
coupons for use at popular South African restaurants and earns a
25% commission on each sale. For example, if Culinary Bargain
sells a R200.00 meal coupon discounted by 20%, they earn
R40.00 from the R160.00 sale. Recently, Sarita has been tasked
with ideating a corporate social responsibility (CSR) project to
contribute to the company’s goal of societal improvement. Sarita
conceptualised two projects, Project T and Project O, to support
hunger relief. In the project charter, Sarita cites Stats SA’s (2023)
report on the increasing number of households experiencing
hunger. The report mentions South Africa’s high unemployment
rate and energy crisis as factors that increase the cost of living.
According to the report: almost 17,9 million households in SA in
2021, almost 80 percent (14,2 million) reported that they had
adequate access to food, while 15 percent (2,6 million) and 6
percent (1,1 million) stated that they have inadequate and severe
inadequate access to food, respectively. (stats sa, 2023, para. 4) In
the project charter, Sarita suggests extending Culinary Bargain’s
website and app to incorporate the marketing and selling of meal
coupons. Clients, when shopping for discounted coupons, will be
presented with the option to contribute an additional amount
(2.5% of the meal price) that is credited to hunger relief coupons.
Hunger relief coupons are to be used by a beneficiary1
experiencing hardship. Sarita suggests the design of a platform to
be used by the beneficiary, which is integrated into the main
payment system. The beneficiary platform will include, among
other features, an interface that shows the coupon’s progress