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Integrated Organisational Communication
COM2601 Assignment 1 (COMPLETE ANSWERS) Semester 2 2024 - DUE
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Question 1 1.1 Define and describe organisational culture. (8) 1.2 According
to Neher (1997), Miller (2003) and Jones (2007), members of an organisation
can fulfil various network roles. Select an organisation of choice and identify
three network roles that are present in this organisation. Supplement your
answer by providing examples of each of these network roles. (6)
1.1 Define and Describe Organisational Culture (8 marks)
Definition: Organisational culture refers to the shared values, beliefs, norms, and practices that
shape the behavior and attitudes of individuals within an organization. It encompasses the
underlying assumptions and expectations that guide how employees interact with each other and
approach their work.
Description:
1. Shared Values and Beliefs: Organisational culture consists of the core values and beliefs
held by members of the organization. These are the principles that guide decision-making
and behavior. For example, a company that values innovation will encourage creative
thinking and risk-taking.
2. Norms and Practices: The culture includes the norms and practices that develop over
time as employees interact and work together. These norms are often unwritten rules that
dictate acceptable behavior. For instance, a culture that emphasizes teamwork will have
collaborative practices and team-based projects.
3. Behavior and Attitudes: Culture influences how employees behave and their attitudes
towards their work and colleagues. It affects motivation, job satisfaction, and overall
workplace atmosphere. In a supportive culture, employees are likely to have positive
attitudes and strong morale.
4. Artifacts and Symbols: Organisational culture can be observed through tangible artifacts
and symbols such as office layout, dress code, and company rituals. For instance, an open
office layout may reflect a culture of transparency and collaboration.
5. Historical Context: Culture is shaped by the history and experiences of the organization.
Founders, key events, and milestones contribute to the development of an organization’s
culture. For example, a startup with a history of overcoming challenges may develop a
culture of resilience and adaptability.