7/29/24, 4:33 PM Assessment 5: Attempt review
ISA 2024 MNG2601-24-S2 TOPIC 4 LEADING: A RESPONSIBLE APPROACH Assessment 5
QUIZ
Started on Monday, 29 July 2024, 4:18 PM
State Finished
Completed on Monday, 29 July 2024, 4:32 PM
Time taken 14 mins 23 secs
Grade 12.00 out of 15.00 (80%)
Question 1
Incorrect
Mark 0.00 out of 1.00
According to John Kotter, activities of leaders include _____.
a. organising, sta ng and motivating people
b. coping with change and setting directives
c. coping with complexity and setting directives
d. dealing with uncertainties, controlling and problem solving
Question 2
Correct
Mark 1.00 out of 1.00
On 21 April 2016, Taste Holdings opened the doors of the rst Starbucks in
Johannesburg, bringing the full Starbucks experience to Rosebank. Taste Holdings,
under an agreement with Starbucks, is a business franchise group holding the rights
to own and open Starbucks stores in South Africa. Taste Holdings is a South
African-based management group that owned and licensed a portfolio of brands
such as The Fish & Chip Co, Maxi’s and Domino’s Pizza, as well as NWJ, Arthur
Kaplan and World’s Finest Watches. Under this alliance, Taste Holdings opened 12
Starbucks in South Africa. The Starbucks stores did not perform optimally in 2018.
In the same year they paused all roll out plans to investigate the matter. They found
that the Starbucks business model was not suited for the South African market.
South Africa consumers, for example, do not like strong coffee, which is what the
brand is known for. Which one of the following options is an example of a
divestiture a strategy implemented by Taste Holdings?
a. They paused all roll out plans, to secure additional capital form investors.
b. Taste Holdings started the process to sell their food businesses.
c. In 2019, Taste Holdings, also restructured their operations to eliminate
ine ciencies.
d. Growing the business and opening 12 Starbucks stores.
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,7/29/24, 4:33 PM Assessment 5: Attempt review
Question 3
Correct
Mark 1.00 out of 1.00
In Maslow’s hierarchy of needs, _____ and _____ needs are examples of higher order
needs.
a. safety, physiological
b. self-actualisation; physiological
c. esteem; security
d. love and belonging; esteem
Question 4
Correct
Mark 1.00 out of 1.00
Which one of the following can be regarded as a generic strategy?
a. innovation
b. market development
c. cost leadership
d. diversi cation
Question 5
Correct
Mark 1.00 out of 1.00
Study the following list of motivation theories to answer the question.
1 Equity theory of motivation
2 Maslow’s hierarchy of needs
3 Herzberg’s two-factor theory of motivation
4 Expectancy theory of motivation
5 McClelland’s theory of motivation
6 Equity theory of motivation
‘All people, regardless of their personal pro le, have three motivational needs that
affect their performance, namely the need for achievement, the need for a liation
and the need for power.’
Which one of the theories listed is associated with this statement?
a.
b. 5
c. 3
d. 6
e. 2
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,7/29/24, 4:33 PM Assessment 5: Attempt review
Question 6
Correct
Mark 1.00 out of 1.00
In this example, which one of the following goals meet the criteria of speci city and
measurability?
"To address racial injustice and inequity for the Black and African American
community in the United States, Microsoft will_____".
a. use their balance sheet and engagement with suppliers and partners to
extend the vision for societal change throughout their ecosystem, creating
new opportunities for them and the communities they serve
b. ensure a culture of inclusivity is a top priority in their company
c. use the power of data, technology and partnership to help improve the lives
of Black and African American citizens across their country
d. double the number of Black and African American people managers,
senior individual contributors, and senior leaders in the United States
by 2025
Question 7
Correct
Mark 1.00 out of 1.00
Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores
worldwide, of which a few of these stores are in South Africa. When it comes to
human capital, Starbucks is compliant with the labour legislation and health and
safety policies and procedures, as prescribed by government and legislation.
Starbucks stores were frequently audited for food safety, in accordance with the
formal food safety management program.
Health and safety policies and procedures is an example of _____, a principle of
Henri Fayol.
a. people involvement
b. scalar principle
c. division of work
d. discipline
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, 7/29/24, 4:33 PM Assessment 5: Attempt review
Question 8
Correct
Mark 1.00 out of 1.00
Unilever South Africa provides personal care and foods products. The company
offers products such as soups, sauces, noodles, meals, ice creams, tea-based
drinks, margarines, oral care, soaps, washing, deodorants and skin care products.
Their “Brands with Purpose” (BWP), such as Lifebuoy, Domestos and Mentadent,
create a brighter future for all, though initiatives such as the National Schools
Hygiene and Sanitation programme, in partnership with the Department of Basic
Education, which aims to touch 15,000 public primary schools and more than one
million learners in the next 5 years. The BWP initiative is an example of Unilever’s
outreach in communities. Mr. Jack Stone was appointed by the board of directors to
manage the overall initiative. Each programme run under the BWP umbrella is
managed by a separate team instructed and managed by Mr. Stone. Mr. Sam Rogers
is the team leader of the Joko tea initiative who reports to Mr. Stone. Mr. Rogers’s
department comprises 24 full-time employees, managed by four line managers who
are each responsible for ve employees administering different task to ensure the
initiative is a success.
Team members reporting to the line managers, who in turn reports to Jack Stone is
an example of the _____ principle of organising.
a. standardisation
b. scalar
c. division of work
d. span of control
Question 9
Correct
Mark 1.00 out of 1.00
A _____ strategy involves growing aggressively in one or more existing lines of
business.
a. concentration growth
b. diversi cation
c. product development
d. market development
Question 10
Correct
Mark 1.00 out of 1.00
Job _____ involves periodically moving people from one specialised job to another.
a. enlargement
b. specialisation
c. rotation
d. enrichment
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