CPHQ Test Questions with Revised Answers
A number of attributes can characterize the quality of healthcare services. As, there are different groups involved in healthcare, such as physicians, patients and health insurers, tend to attach different levels of importance to particular attributes and a...
CPHQ Test Questions with Revised
Answers
A number of attributes can characterize the quality of healthcare services. As, there are
different groups involved in healthcare, such as physicians, patients and health insurers,
tend to attach different levels of importance to particular attributes and as a result define
quality care differently. Which of the following is/are NOT out of those attributes?
A. Technical performance
B. Responsiveness to patient preferences
C. Excess staff
D. Amenities - Answer-Answer: C
Quality and technical performance refers to how well current scientific medical
knowledge and technology are applied in a given situation. It is usually assessed in
terms of:
A. Timeliness and accuracy of the diagnosis
B. Appropriateness of therapy and other medical interventions are performed
C. The quality of interpersonal relationships
D. Both A & B - Answer-Answer: D
The quality of amenities of care refers to the characteristics of the setting in which the
encounter between patient and clinician takes place, such as:
A. Comfort
B. Comfort, care and access
C. Comfort, convenience and privacy
D. Responsive to patient preferences - Answer-Answer: C
Amenities may cover areas as mentioned below EXCEPT:
A. Ample and convenient parking
B. Good directional signs
C. Comfortable waiting rooms
D. Vast and facilitated food providing area - Answer-Answer: D
_________________ refers to the "degree to which individuals and groups are able to
obtain needed services."
A. Responsiveness to patient preferences
B. Amenities
C. Equity
, D. Access - Answer-Answer: D
In earlier formulations, responsiveness to patients' preferences was just one of the
factors seen as determining the quality of patient clinician interpersonal relationship.
But, now it is translated into many factors. Which of the following is out of such factors?
A. Respect for patients' values
B. Respect for patients' preferences
C. Respect for patients' expressed needs
D. Respect for Respect for patient's convenience - Answer-Answer: A, B, C
Efficiency refers how well resources are used in achieving a given result. Efficiency
___________ whenever the resources used to produce a given output are
_____________.
A. Reduces, reduced
B. Increases, increased
C. Improves, reduced
D. It is truly situation dependent - Answer-Answer: C
In general, as the amounts spent on providing services for a particular condition grow,
diminishing returns set in meaning that each unit of expenditure yield ever-smaller
benefits until a point where ________________.
A. No additional benefits accrue from adding more care B. Additional benefits are too
small to justify the added costs C. There is displacement of more useful care D.
perfection is within the reach of all individuals - Answer-Answer: A
"Underuse is evidence by the fact that many scientifically sound practices are not used
as often they should be, For example, biannual mammography screening in woman
ages 40 to 69 has been proven beneficial and yet is performed less than 75 percent of
the time." This is the categorization of:
A. Defects
B. Lack of professionalism in Medical field
C. Lack of care
D. Healthcare practice - Answer-A. Defects
__________ is a term applied when the proper clinical care process is not executed
appropriately, such as giving the wrong drug to a patient or incorrectly administering the
correct drug.
A. Underuse
B. Overuse
C. Misuse
D. Illegal use - Answer-Answer: C- misuse
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