Started on Thursday, 1 August 2024, 1:29 PM
State Finished
Completed on Thursday, 1 August 2024, 1:46 PM
Time taken 17 mins 36 secs
Marks 17.00/20.00
Grade 85.00 out of 100.00
Question 1
Correct
Mark 1.00 out of 1.00
________may be described as anything that blocks or changes the source’s intended
meaning of the message during communication.
a. Interference
b. Feedback
c. Source
d. Environment
Your answer is correct.
The correct answer is interference. Interference, also called noise, can come from
any source. Interference blocks or changes the source’s intended meaning of the
message. (See 9.8.2 Lesson 9.)
_________ provides the right to a manager to give commands to and demand
actions from employees.
a. delegation
b. authority
c. responsibility
d. coercion
Your answer is correct.
The correct answer is authority. Authority is a manager’s right to command and
demand actions from employees. (See 9.4 Lesson 9.)
The correct answer is:
authority
Question 3
Incorrect
Mark 0.00 out of 1.00
________is the power an individual has because others believe that he or she
possesses the “right” to in uence them and that they ought to obey.
a. Authority
b. Referent
c. Reward
d. Legitimate
Your answer is incorrect.
The correct answer is legitimate power. Legitimate power is the power a person has
because others believe that the person possesses the “right” to in uence them and
that they ought to obey. This right can originate in tradition, in the charisma or
appeal of the person, and in in-laws, institutional roles within society, moralistic
appeal, and rationality. (See 9.4. Lesson 9.)
A process where one ponders on his or her ideas and how one feels about
something to one’s consciousness, is referred to as ___________communication.
a. meaning
b. interpersonal
c. intrapersonal
d. relational
Your answer is correct.
The correct answer is intrapersonal. Intrapersonal communication is a process that
occurs when an individual brings ideas to consciousness, ponders how they feel
about something, or gures out the solution to a problem. (See 9.8.1 Lesson 9.)
The correct answer is:
intrapersonal
Question 5
Correct
Mark 1.00 out of 1.00
Sam, the owner of Sunrise Tourism company in Limpopo, is responsible for
ensuring that the overall objectives of his company are achieved; he has an e cient
team who controls their deliveries and makes decisions on how to meet them. This
is an example of a __________ team.
a. self-managing
b. manager-led
c. virtual
d. cross-functional
Your answer is correct.
The correct answer is self-managing team. The leader of a self-managing team may
determine overall goals, but employees control the activities needed to meet them.
(See 9.7.2 Lesson 9.)
Which one of the following communication elements may convey ideas, opinions,
plans, orders or explanations?
a. Feedback
b. Understanding
c. Source
d. Message
Your answer is correct.
The correct answer is message. The message is the stimulus or meaning produced
by the source for the receiver or audience. It may convey ideas, opinions, plans,
orders or explanations. (See 9.8.2 Lesson 9.)
The correct answer is:
Message
Question 7
Correct
Mark 1.00 out of 1.00
______ can be described as an essential aspect of a group’s success. It provides
direction and creates a conducive environment for group members.
a. Cohesiveness
b. Leadership
c. Norms
d. Homogenous
Your answer is correct.
The correct answer is leadership. Leadership is a critical factor in the success of a
group. In formal and informal groups, a leader gives direction and creates an
environment where workers can be motivated to achieve the group's and the
organisation's goals. (See 9.7.1 Lesson 9.)
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