Benefits of Six Sigma adoption for an organization include:
a) Increase of waste in processes
b) improved ability to provide customer value
c) all of the above
d) improved stock price correct answers Answer: b) improved ability to provide customer value
Six sigma may be defined as:
a) all ...
benefits of six sigma adoption for an organization
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Benefits of Six Sigma adoption for an organization include:
a) Increase of waste in processes
b) improved ability to provide customer value
c) all of the above
d) improved stock price correct answers Answer: b) improved ability to provide customer value
Six sigma may be defined as:
a) all of the above
b) a philosophy for managing an organization
c) a set of statistical techniques
d) a method of analysis using scientific principles correct answers Answer: a) all of the above
An engineer wants to improve a process and measure the sigma. What does Sigma represent?
a) a way to improve business operation
b) the value of the product
c) representing variation in the process
d) none of the above correct answers Answer: c) representing variation in the process
Why is Six Sigma considered scientific?
a) because of the heavy impact of top management support
b) because of the system of questioning, data collection, observation, and testing
c) because of the extensive training element required
d) because of the impact of cost savings on the bottom line correct answers Answer: b) because
of the system of questioning, data collection, observation, and testing
Defects per Million Opportunities (DPMO) is a measure of performance. What are the units of
DPMO?
1) Value, such as dollars
2) 1,000,000
3) feet
4) there are no units correct answers Answer: 4) there are no units
Work breakdown structure deals with:
a) Project Teambuilding
b) Project cost
c) All the above.
d) Project schedule correct answers Answer: d) Project schedule
Identify a non-value added activity that would be considered a form of processing muda (i.e.,
wasteful):
a) Any and all forms of transportation
b) An ergonomically unsound workplace
c) Reworking a product due to poor, initial work.
d) All the above. correct answers Answer: d) all of the above
, Which of the following is a valued added activity?
a) signing up for college classes.
b) doing homework in an unsound, unsafe posture
c) Getting multiple approvals for one class
d) None of the above correct answers Answer: a) signing up for college classes
An example of project feasibility, with regards to timeliness is:
1) The scope of the project
2) The project does not have a relationship to the organization's strategy.
3) The project does not have an assigned Green Belt.
4) The potential project does not have the right mix of team members correct answers Answer: 1)
The scope of the project
An example of validating a project's financial results concerns the following:
1) The project was brought in under the budgeted amount allowed for spending on the project.
2) The project was completed in a timely manner.
3) The financial benefits of cost savings was confirmed by an outside expert.
4) The project was based upon a process. correct answers Answer: 3) The financial benefits of
cost savings was confirmed by an outside expert.
Identification of the external customer is important because:
a) It permits the company to identify whom to contact with regard to delivering defects.
b) We can focus on what our goals should be.
c) It eliminates wasted advertising of the LSS team
d) It produces more profit per customer correct answers Answer: b) We can focus on what our
goals should be.
What does a SIPOC help a LSS do?
a) Supports team building
b) Supports team meeting efficiency
c) Defines the scope correct answers Answer: c) Defines the scope
From an overall perspective, the activities of a company are tied together by:
a) Processes
b) The company brand or name
c) Physical buildings
d) Suppliers correct answers Answer: a) Processes
A SIPOC helps a team see a LSS problem from a process perspective. This includes which of the
following?
a) Define the project via a problem statement.
b) Help the team put their timeline together
c) Identify the company's customers and suppliers.
d) Identify the LSS team correct answers Answer: c) Identify the company's customers and
suppliers.
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