Test bank For Human Resource
Management in Canada, Chapter 1(13th
Edition by Hermann Schwind)
Human Resource Management - ANSThe activities, policies and practices involved in obtaining,
developing, utilizing, evaluating, maintaining, and retaining the appropriate number and skill mix
of employees to accomplish the organization's objectives.
Strategic Human Resource management - ANSThe linking of HRM with strategic goals and
objectives in order to improve business performance and develop an organizational culture that
fosters innovation and flexibility.
Outsourcing - ANSThe practice of contracting with outside vendors to handle specified functions
on a permanent basis.
Policy - ANSA predetermined guide to thinking, established to provide direction in decision
making.
Procedure - ANSA prescribed sequence of steps to be followed when implementing
organizational policies.
Electronic HR - ANSSelf-service HR transactions conducted by employees.
Organizational Culture - ANSThe core values, beliefs and assumptions that are widely shared
by members of an organization.
Organizational Climate - ANSThe prevailing atmosphere that exists in an organization and its
impact on employees.
Empowerment - ANSProviding workers with the skills and authority to make decisions that
would traditionally be made by managers.
Primary Sector - ANSJobs in agriculture, fishing and trapping, forestry, and mining.
Secondary Sector - ANSJobs in manufacturing and construction
Tertiary/Service Sector - ANSJobs in public administration, personal and business services,
finance, trade, public utilities, and transportation/communications.
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