100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
EMD Exam Questions With 100%Verified Solutions Already Passed!!!A+GRADED R167,26   Add to cart

Exam (elaborations)

EMD Exam Questions With 100%Verified Solutions Already Passed!!!A+GRADED

 22 views  0 purchase
  • Course
  • Course EMD - Emergency Medical Dispatcher
  • Institution
  • Course EMD - Emergency Medical Dispatcher

EMD Exam Questions With 100%Verified Solutions Already Passed!!!A+GRADED TRUE - correct answer...ANI/ALI INFORMATION SHOULD ALWAYS BE VERIFIED TO ENDURE ACCURACY. TRUE/FALSE TRUE - correct answer...WHEN CALLING FOR HELP, THE CALLER MAY HEAR MORE RING TONES THAN THE CALL TAKER. TRUE/FALS...

[Show more]

Preview 2 out of 7  pages

  • August 8, 2024
  • 7
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Course EMD - Emergency Medical Dispatcher
  • Course EMD - Emergency Medical Dispatcher
avatar-seller
EMD Exam Questions With 100%Verified
Solutions Already Passed!!!A+GRADED
TRUE - correct answer...✔✔ANI/ALI INFORMATION SHOULD ALWAYS BE
VERIFIED TO ENDURE ACCURACY.

TRUE/FALSE

TRUE - correct answer...✔✔WHEN CALLING FOR HELP, THE CALLER MAY HEAR
MORE RING TONES THAN THE CALL TAKER.

TRUE/FALSE

RATE - correct answer...✔✔IN EFFECTIVE TELECOMMUNICATION, ________ IS
MORE IMPORTANT THAN VOLUME.

VOLUME - correct answer...✔✔IN EFFECTIVE TELECOMMUNICATION, RATE IS
MORE IMPORTANT THAN __________..

FALSE - correct answer...✔✔WHEN WORKING WITH A CALLER WITH MENTAL
ILLNESS WHO IS SUFFERING FROM HALLUCINATIONS OR DELUSIONS YOU
SHOULD CHALLENGE FALSE ASSERTIONS OR BELIEFS.

TRUE/FALSE

FALSE - correct answer...✔✔WHEN WORKING WITH A CALLER WITH MENTAL
ILLNESS WHO IS SUFFERING FROM HALLUCINATIONS OR DELUSIONS YOU
SHOULD GO ALONG WITH FALSE ASSERTIONS OR BELIEFS.

TRUE/FALSE

TRUE - correct answer...✔✔WHEN WORKING WITH A CALLER WITH MENTAL
ILLNESS WHO IS SUFFERING FROM HALLUCINATIONS OR DELUSIONS YOU
SHOULD INFORM THE CALLER YOU SEE THINGS DIFFERENTLY AND
ACKNOWLEDGE THE FACT THAT PEOPLE HAVE THE RIGHT TO SEE THINGS IN
THEIR OWN WAY.

VIDEO RELAY - correct answer...✔✔ALLOWS SPEECH AND HEARING IMPAIRED
CALLERS TO COMMUNICATE WITH CALLTAKERS BY SIGNING THEIR MESSAGES
TO AN INTERPRETER.




AGRADESOLUTIONS

, VOICE CARRYOVER - correct answer...✔✔ALLOWS HEARING IMPAIRED CALLERS
TO SPEAK TO CALLTAKERS AND RECEIVE TTY/TDD ANSWERS FROMM THE
CALLTALER.

HEARING CARRYOVER - correct answer...✔✔ALLOWS SPEECH IMPAIRED
CALLERS TO USE TTY/TDD TO TEXT CALLTAKERS AND HEAR THE
CALLTATKER'S ANSWERS.

MY LANGUAGE - correct answer...✔✔TO EFFECTIVELY WORK WITH FOREIGN-
LANGUAGE CALLERS YOU AS A CALL TAKER MUST DETERMINE - DOES THE
FOREIGN-LANGUAGE CALLER KNOW ENOUGH OF __ ________ TO
COMMUNICATE?

FOREIGN LANGUAGE - correct answer...✔✔TO EFFECTIVELY WORK WITH
FOREIGN-LANGUAGE CALLERS YOU HAVE TO KNOW HOW TO OBTAIN _______
________ SUPPORT.

INITIAL RESPONSE - correct answer...✔✔TO EFFECTIVELY WORK WITH
FOREIGN-LANGUAGE CALLERS THE CALLTAKER MUST KNOW WHEN THEY
SHOULD SEND AN _______ ________.

AN ADULT - correct answer...✔✔WHEN WORKING WITH A CHILD CALLER, YOU
SHOULD ASK TO SPEAK TO __ _____ WHEN NECESSARY.

CHILD'S LEVEL - correct answer...✔✔WHEN WORKING WITH A CHILD CALLER,
YOU SHOULD , YOU MUST GET TO THE _______ _____.

ADDRESS CALLBACK NUMBER - correct answer...✔✔WHEN WORKING WITH A
CHILD CALLER, YOU MUST GET THE CORRECT _______ AND ________ ______.

STAY ON THE PHONE - correct answer...✔✔WHEN WORKING WITH A CHILD
CALLER, YOU MUST TELL THE CHILD TO ____ __ ___ _____.

INTENDED MESSAGE - correct answer...✔✔EFFECTIVE LISTENING IS MORE
THAN JUST HEARING; IT IS INTERPRETING THE ________ _______ CORRECTLY.

1 - correct answer...✔✔EMOTIONAL CONTENT AND COOPERATION SCORE IS
BROKEN INTO FIVE LEVELS
NORMAL CONVERSATIONAL SPEECH IS LEVEL ?

2 - correct answer...✔✔EMOTIONAL CONTENT AND COOPERATION SCORE IS
BROKEN INTO FIVE LEVELS
ANXIOUS BUT COOPERATIVE IS LEVEL?




AGRADESOLUTIONS

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying this summary from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller agradesolutions. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy this summary for R167,26. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

66579 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy summaries for 14 years now

Start selling
R167,26
  • (0)
  Buy now