PSS Exam Questions & Answers
2024/2025
After a grantseeker has submitted an application for review. Foodvania needs to review the Funding
Request and allocate the funds appropriately. For audit purposes, all expenditures must be tracked
according to how the money was disbursed (Mortgage arrearage. Utility assistance, etc.).
Which two would the consultant build to handle this request utilizing Public Sector Solutions(PSS)? (pick
2)
Options:
A.Recommend using PSS with the Nonprofit Success Pack.
B.Recommend using PSS with the Outbound Funds Module.
C.Recommend using PSS with the Grants Management product.
D.Recommend using PSS with FinancialForce Accounting. - ANSWERSB, C
A government agency charges license fees for small businesses. The agency uses Public Sector Solutions
to automate the license application process and dynamically calculate the license fee (based on multiple
parameters, ex: revenue, industry type, etc..) for a specific business customer.
Which public sector tools should be leveraged tor this use case? (pick 1)
A) Application form using Omniscripts and embed the license fee logic using integration procedures
B) Application form using Flows and embed the Business Rules Engine to derive the license fee in the
process
C) Application form using Omniscripts and embed the Business Rules Engine to derive the license fee in
the process
D) Application form using Omniscripts and embed the license fee logic using triggered flows - ANSWERSC
A government agency would like to standardize Its grant funding process and Is looking for a solution to
prioritize and award funds to the most eligible grant-seekers using Public Sector Solutions.
What three components should a technical consultant configure to define applicants' eligibility and help
with application prioritization? (pick 3)
A) Create a Decision Matrix using BRE
,B) Create an Application Form using OmniScript Designer
C) Create an Application Form using Web-to-Case
D) Create an Expression Set using BRE
E) Create an Application Form using Web-to-Lead - ANSWERSA, B, D
A public sector agency recently implemented Public Sector Solutions for license and permit use cases.
The agency is now planning to get certified for ISO 27001 compliance. One of the essential requirements
for achieving this certification is demonstrating that enhanced security, data protection, and auditing
capabilities are in place for their implementation.
What Salesforce add-on product should a technical consultant recommend for the agency's compliance
use cases? (pick 1)
A) Setup Audit Trail
B) Field History Tracking
C) Salesforce Shield
D) Classic Encryption - ANSWERSC
A government agency runs various research and grant programs for scholars. They have decided to use
the Individual Application object in Grants Management for Public Sector Solutions. Which Salesforce
features must be enabled to support this use case? (Pick 1)
A) Salesforce Flow
B) Product Schedule
C) Person Accounts
D) Custom Object for Applications - ANSWERSC
A Technical Consultant has been asked to give insight to the reviewers explaining how a particular grant
seeker was prioritized now that the Prioritization Expression Sets and Matrix have been developed.
Which three tasks must the Technical Consultant do to accommodate this request? (Pick 3)
A) Create a Screen flow and incorporate the Decision Explainer component to display the outcome.
B) Create an Apex Trigger to document the decision steps performed.
C) Add the Decision Explainer Log History component to the Lightning record page(s).
D) Integrate the BRE with Decision Explainer.
, E) Assign the Decision Explainer Permission Set License to the appropriate user(s). - ANSWERSA, C, E
A government agency wants to provide the ability for an external customer to apply for a grant. They
require data about the applicant their financial status, project plans, and other details, which must
match the structure of their paper form to comply with the Paper Reduction Act. The expectation is that
there will be a lot of interest in this grant, and a high volume of applications will occur. It is also required
to have pixel-perfect branding of the application within us authenticated website.
What tool(s) would be required to provide an application form like experience to enter this data? (Pick 1)
A) OmniChannel, Flows, Apex, and DataLoader
B) Scripts, Einstein Al, Assessments, and Grants
C) OmniScripts, DataRaptors, Integration Procedures, and FlexCards
D) Application Form, Lightning Web Components, Communities, and Applications - ANSWERSC
A customer wants to implement a customer community. Authenticated users will be able to log cases,
manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra
information is available to the authenticated community users? (Pick 2)
A) Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts
B) Set Org-Wide Defaults for External Users to Hidden for everything
C) Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts
D) Set Org-Wide Defaults for External Users to Private for everything - ANSWERSB, C
A government agency wants to digitize hundreds of PDF forms for its employees.
Which Employee Experience for Public Sector feature(s) are most important to address this opportunity?
(Pick 1)
A) Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee Community
B) Salesforce Flows, APEX, Custom Objects, and VisualForce
C) Salesforce Flows, Customer Community, and Individual Account
D) Salesforce Flows, Employee and Public Sector Data Models, and Employee Community - ANSWERSA