Essay
PUB4865 ASSIGNMENT 5 2024
- Institution
- University Of South Africa (Unisa)
PUB4865 ASSIGNMENT 5 2024
[Show more]
Content preview
Table of ContentsTopic: Conflict management: A thorny issue in the Public Service ................................ 2
Introduction ............................................................................................................ 2
Management as a particular group of individuals in an institution ............................. 2
Management as an ongoing and integrated process ................................................ 3
Management as a responsibility ............................................................................ 3
Management in organisational context ................................................................... 3
Management as a skill .......................................................................................... 4
References .............................................................................................................. 5
, Topic: Conflict management: A thorny issue in the Public Service
Introduction
Conflict is a process; it involves rivalry, and it also has to do with deliberate obstruction
(Overman, 2016). Referring to conflict as a process implies that conflict management
consists of several clearly identifiable steps. Rivalry is involved when one party tries
to prevent the other from realising its objectives (think of the different objectives of the
financial division and the personnel division in an institution). Scarce resources can
also be a cause of rivalry between two parties. Rivalry between parties may also result
in deliberate obstruction. Deliberate obstruction means that one party deliberately sets
about preventing the other party from 0717513144realising its objectives (Bennedsen
& Schultz, 2011). Possible conflict in such a situation includes verbal arguments aimed
at frustrating or obstructing the other party.
Management as a particular group of individuals in an institution
In any work situation where two or more people purposefully work together in pursuit
of particular objectives, someone will have the necessary authority to define the
objectives and to ensure that the human and material resources, as well as time, are
used as effectively and efficiently as possible in order to ensure optimum realisation
of such objectives. Majam and Jarbandhan (2022) point out that, it is this very
allocation of authority and responsibility that makes it possible to distinguish between
managers and operational officials in an institution.
It should be clear that one regard management as those individuals or groups of
individuals who are individually and collectively responsible and who have been
granted the necessary authority to ensure that work takes place constructively. This
individual and collective responsibility 0743895097of management means that a
manager is not only individually responsible for his or her own activities as well as the
activities of his or her subordinates, but at the same time carries a collective
responsibility as member of the greater management team for the institution as a
whole. If a manager does not carry out his or her individual management
responsibilities properly, it will affect the operations of the institution as a whole.
Individual and collective management responsibilities also increase proportionally as
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller passmatetutorials. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R100,00. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
64438 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy summaries for 14 years now