In April, Missouri State holds Fountain Day, where the fountains outside the library are turned on for the season. What type of artifact is Fountain Day? correct answers Rituals
____________ is the process by which a social system (like a society or an organization) produces and reproduces itsel...
COM 336- Exam Two || very Flawless.
In April, Missouri State holds Fountain Day, where the fountains outside the library are turned
on for the season. What type of artifact is Fountain Day? correct answers Rituals
____________ is the process by which a social system (like a society or an organization)
produces and reproduces itself. correct answers Structuration
Which approach to studying organizational culture focuses on how decisions are made in the
organization either by asking participants for their accounts or by recording decision making
meetings? correct answers Reflective comment analysis
Submitting mid-term and final grades by specified dates is a requirement of employment. What
type of norm does this illustrate? correct answers Pivotal
The largest scholarship fund for the communication department was founded by Roy T. and
Mildred Durr Wilcox. Mildred worked as an administrative assistant in the president's office. She
did not have a communication degree and never studied in the department, but there were two
debate coaches who visited the president regularly and would share with Mildred the latest
adventures of the team, including their successes and failures competing. Each year when
scholarships are distributed, the faculty member awarding them recounts how and why the
scholarship was founded. This is an example of what artificat of organizational culture? correct
answers Language and stories
Karen wants to study the organizational culture of the Missouri State debate team and how it's
shifted over time. She approaches this by reaching out and asking current and former debaters to
recount their time on the team. For alumni in the 50s, 60s, and 70s, the quality of the motel (or
lack thereof) and the coach's willingness to house them anyway comes up again and again. For
alumni from the 2000s, the time that the debate coach ran out of gas on the highway while being
accompanied by a camera crew filmed by a camera crew comes up. When the alumni meet the
new/current debators, these instances are often shared. What qualitative method for studying
organizational culture is Karen using? correct answers Script or narrative analysis
Justin wants to study the culture of Missouri State's debate team. Justin decides to analyze the
role that whiffleball plays for the team. Each fall and spring, the debate coach hosts a BBQ that
is followed by a spirited game of whiffleball and them awarding of a trophy. What qualitative
approach is to studying organizational culture is Justin using? correct answers Ritual analysis
___________ are behavioral patterns of organizational members and suggest to members which
behaviors are expected, obligatory, preferred, and/or prohibited. correct answers Norms
New instructors on campus frequently serve on multiple committees because there is an
unspoken understanding that this will help them when they apply for senior instructors. What
type of norm does this illustrate? correct answers Relevant
,According to Giddens and structuration theory, systems are structured through the use of
__________ and __________. correct answers Rules and resources
In this stage of Boyd and Taylor's four model of workplace friendship development, individuals
meet and find out what they have in common. correct answers Stage 1 Friendship Potential
__________ occurs when individuals express inauthentic emotions as part of their work for the
benefit of organizational goals. correct answers Emotional labor
How long does it take to develop a close peer relationship in the workplace? correct answers 5
years
The first time I taught this class, I didn't have a copy of the textbook. Dr. Hoelscher loaned me
her copy of the textbook. What type of peer social support was she offering? correct answers
Instrumental
In the movie Office Space, what type of relationship does the supervisor have with his
subordinates at Initech? correct answers Middle-group
__________ is the gap that can exist between how supervisors and subordinates attribute
meaning to words, ideas, and events. correct answers Semantic information distance
John is the head of a division at XYZ company. Ted reports directly to John. Over time, they've
developed a close relationship and John consults Ted before major decisions are made. They
both share a love of baseball and generally attend a game together each season. What type of
supervisor-subordinate relationship does this demonstrate according to LMX theory? correct
answers Partnership
According to Boyd and Taylor's model of workplace friendship, in this stage, individuals begin
to do some social activity together outside of work. correct answers Stage 3 Casual Friend
Liz plans on advancing to a manager position next year. Liz does not trust the division supervisor
and feels that any time information is presented that doesn't agree with the supervisor's view, the
person presenting the information is ignored and passed over for advancement. Liz begins
adjusting her recommendations so that they mirror the recommendations of the supervisor. What
type of supervisor-subordinate communication does this demonstrate? correct answers Upward
distortion
I taught an online section of public speaking during the summer my grandmother died of cancer.
I would find myself staring out the window thinking about her instead of grading outlines and
had to restart videotaping lectures because something I said would remind me of her. What type
of emotion was I experiencing? correct answers Emotion at work
According to Blake and Mouton, a leader who maximizes concern for getting the job done and
concern for the personal relationships by promoting interdependence through a common stake is
using __________ management. correct answers Team
, According to Blake and Mouton, a leader who has high concern for getting the job done but low
concern for personal relationships and needs of employees is using __________ management.
correct answers Authority compliance
This type of leadership is evident when a new leader comes into an already existing organization
and changes the organizational culture. correct answers Transformational
__________ theory directs our attention to the idea that communication isn't an instrument of
leadership, but is the substance of how leadership influence works. correct answers Framing
This leadership style is common in family owned organizations where leadership is handed down
from one generation to the next and those leaders often seek to keep the organizational culture
the same while maintaining the values of the organization. correct answers Institutional
David Heath is the co-founder of Bombas socks. Bombas socks has a one-to-one business model.
This means that when a pair of socks is purchased, a pair is also donated to a homeless shelter.
The company was started after one of the founders heard that socks are the #1 item requested by
homeless shelters. David Heath then partnered with a friend to create a company focused on
helping the homeless by selling socks. What leadership style does Heath exemplify? correct
answers Visionary
According to Hershey and Blanchard, if group members are unable and unwilling to try and
perform the group's tasks, what leadership style is apropriate? correct answers Telling
According to Blake and Mouton, a leader who has low concern for getting the job done and low
concern for personal relationships and needs of employees is using __________ management.
correct answers Impoverished
According to __________ theory, there are ongoing tensions in organizations including tension
between structure and flexibility. correct answers Dialectical tension
According to Hershey and Blanchard, when group members are more confident in their ability to
complete tasks but still need explanation and training, the manager should use the __________
style. correct answers Selling
In determining whether or not MSU should stay open during the COVID-19 outbreak, the
university is likely to have identified that their decision must provide a way to earn credit for
students, follow CDC guidelines for reducing spread, and implementation needs to be feasible.
What step of Dewey's rational model of decision making is MSU following when they specified
that these were important? correct answers Establish criteria for establishing a solution
What decision making process is being used when a group decides to go with the good enough
approach instead of the optimal, rational approach? correct answers Satisficing
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