IOP4862
ASSIGNMENT 4 2024
UNIQUE NO.
DUE DATE: 3 SEPTEMBER 2024
, IOP4862
Assessment 4 (FORMATIVE) 2024
DUE DATE: 3 September 2024
Managerial and Organisational Psychology
QUESTION 1
Proposal for Developing Psychological Capital at HR Solutions
Introduction
The COVID-19 pandemic has disrupted businesses globally, and HR Solutions is no
exception. The company has experienced deteriorated collaboration, increased internal
conflict, decreased employee morale, perceived management issues, and negative
impacts on client relationships. This proposal outlines a program to develop
psychological capital within HR Solutions, aiming to enhance resilience, optimism, self-
efficacy, and hope among employees.
1. Summary of the Main Symptoms
HR Solutions is currently facing several critical issues:
1. Deteriorated Collaboration: The shift to remote work and online meetings has
led to ineffective communication and weakened team dynamics.
2. Blame and Conflict: Internal strife has increased, with employees and
management blaming each other for the company's difficulties.
3. Decreased Morale: The enthusiasm and commitment that once characterized
the workplace have waned.
4. Management Issues: Employees perceive management as lacking direction and
being overly focused on personal issues.