IOP3705
ASSIGNMENT 2 SEMESTER 2 2024
UNIQUE NO.
DUE DATE: 6 SEPTEMBER 2024
, IOP3705
Assignment 2
Semester 2 2024
Due Date: 6 September 2024
Organisational Development and Change
QUESTION 1: General Model of Planned Change
The General Model of Planned Change involves four basic activities:
(1) entering and contracting,
(2) diagnosing,
(3) planning and implementing change,
(4) evaluating and institutionalizing change (Cummings & Worley, 2021).
These steps are integral to organizational development (OD) and serve as a guide for
practitioners in the field.
1. Entering and Contracting
This first stage involves identifying key issues in the organization and
establishing a formal agreement between the organization and the OD
practitioner. In the case of BlueSkies Airlines, the CEO identified the need for
external help to assess the organization's strengths and weaknesses. A
partnership was formed between BlueSkies and OD Consulting Ltd. A formal
contract was established that outlined the scope of work, roles, and expectations
(Case Study). This corresponds directly with the entering and contracting phase.
2. Diagnosing