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HRM3704 Assignment 3 (COMPLETE ANSWERS) Semester 2 2024 (366456) - DUE 16 September 2024 R50,00   Add to cart
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  3. University Of South Africa (Unisa)
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  5. Contemporary Issues in Human Resource Management (HRM3704)

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HRM3704 Assignment 3 (COMPLETE ANSWERS) Semester 2 2024 (366456) - DUE 16 September 2024

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HRM3704 Assignment 3 (COMPLETE ANSWERS) Semester 2 2024 - DUE 16 September 2024 ; 100% TRUSTED Complete, trusted solutions and explanations. For assistance, Whats-App 0.6.7-1.7.1-1.7.3.9. Ensure your success with us... SAFSI is a financial services company that specialises in providing insurance se...

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  • September 7, 2024
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HRM3704
Assignment 3 Semester 2 2024
Detailed Solutions, References & Explanations

Unique number: 366456

Due Date: 16 September 2024


1.1 Competencies of leadership HR leaders and senior management require:

Key leadership competencies include emotional intelligence, conflict resolution skills, and effective
communication. Emotional intelligence enables leaders to understand and manage emotions, while
conflict resolution ensures they can mediate disputes and maintain a productive work environment.
Effective communication is essential for clear, transparent dialogue with all stakeholders.

In the case of SAFSI, the HR Director and senior management effectively used emotional
intelligence and communication when dealing with the aggrieved former majority union. By
presenting data transparently and engaging with the union politely and intelligently, they de-
escalated tensions and fostered trust.




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