HRM3704
Assignment 3 Semester 2 2024
Unique Number: 366456
Due Date: 16 September 2024
1.1 Competencies of leadership HR leaders and senior management require:
Key leadership competencies include emotional intelligence, conflict resolution skills, and
effective communication. Emotional intelligence enables leaders to understand and manage
emotions, while conflict resolution ensures they can mediate disputes and maintain a productive
work environment. Effective communication is essential for clear, transparent dialogue with all
stakeholders.
In the case of SAFSI, the HR Director and senior management effectively used emotional
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