What is communication?
~~> A dynamic ongoing process where people create or "Encode"
and send messages that other people receive, interpret "decode" and
respond to - producing shared meaning.
Characteristics of communication
~~> Symbolic and Arbitrary
Personal
Non-Intentional
3 Le...
✓ ~~> fundamental characteristics meaning is in person, depends on
how it is said and who said it.
Non-Intentional Comm.
✓ ~~> you cannot communicate.
3 Levels of Meaning
✓ ~~> Content
Affect
Relational
Content
✓ ~~> what was actually sent (information)
Affect
✓ ~~> emotions/tone - how it is said.
Relational
✓ ~~> power between people communicating.
Transactional Comm.
Master01 | September, 2024/2025 | Latest update
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller ExamArsenal. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R186,13. You're not tied to anything after your purchase.