Summary Industrial Psychology 348 Student Summaries (Cum
Laude)
What is IO psychology? - (ANSWER)A branch of psychology that applies the principles of pscyhology to
the workplace
Two main issues - (ANSWER)Efficiency and well being
History of IO psych - (ANSWER)took shape in the early 20th century
Walter Dill Scott - (ANSWER)Arguably the very first IO psychologist. Published the theory of advertising
and increasing human efficiency in business
Frederick W. Taylor - (ANSWER)Published the Principles of Scientific Management that showed factory
workers. We're more productive when given breaks.
Critics argued that his methods would lead to more workers being unemployed
Lillian Moller Gilbreth - (ANSWER)Focused on effects of stress and fatigue, employees a more humanistic
approach
Developed the foot petal trash can
Hugo Munsterberg - (ANSWER)Published Psychology and Industrial Efficiency in 1913
Founded one of the first psychology research labs in America and is considered to be the founder of IO
psych
IO psych gained attention after - (ANSWER)WW1
, Army Alpha Test - (ANSWER)one of the earliest intelligence tests designed by the US army for
determining each person's capability as a soldier, leadership, etc.
Hawthorne effect - (ANSWER)study results that are produced by the subjects knowledge that they are
research participants
What IO people do - (ANSWER)Develop and teach
Conduct research studies
Mentor students in research
Present papers
Publish articles in scientific journals
Provide consulting services to organizations
Quasi Experiment - (ANSWER)IV is not manipulated or conditions are not randomly assigned. Third
variables may influence results
Job Analysis - (ANSWER)Method for describing jobs and human attributes necessary for jobs
Process should be systematic
Job is broken into small pieces
Results in written product
Selection - (ANSWER)Who to hire
Training - (ANSWER)What to train
Vocational counseling - (ANSWER)What jobs to seek
Research - (ANSWER)How people respond to jobs
Performance appraisal - (ANSWER)What is good performance
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