,MNM2615 Assignment 3 PORTFOLIO (COMPLETE
ANSWERS) Semester 2 2024 - DUE September 2024 ; 100%
TRUSTED Complete, trusted solutions and explanations.
Section 1: Background of SME/SMME Provide a summary on
the background of your chosen SME/SMME. In the background,
provide information on the products or services the SME/SMME
offers, where it is situated and who its current customers are (a
maximum of one page discussion). (5)
Background of Tech-Q (Pty) Ltd
Tech-Q (Pty) Ltd is a dynamic Small to Medium-sized
Enterprise (SME) specializing in providing innovative
technology solutions for various industries. Founded in 2015,
Tech-Q is situated in the heart of Ballito, KwaZulu-Natal, South
Africa, positioning itself strategically to serve both local and
regional clients.
Products and Services:
Tech-Q offers a range of technology-related products and
services designed to enhance business efficiency and streamline
operations. Their core offerings include:
• Custom Software Development: Tech-Q develops
tailored software solutions to meet the specific needs of
businesses, ranging from inventory management systems to
customer relationship management (CRM) platforms.
• IT Consulting and Support: The company provides
expert consulting services to help businesses optimize their
, IT infrastructure, including network setup, cybersecurity,
and technology strategy planning.
• Hardware Sales and Installation: Tech-Q supplies and
installs a variety of hardware components, including
computers, servers, and networking equipment, ensuring
seamless integration with existing systems.
• Training and Support: The company offers training
sessions for employees to maximize the use of their new
systems and provides ongoing support to resolve technical
issues.
Location:
The company operates out of a modern office complex in
Ballito, a bustling town known for its growth and business-
friendly environment. This location provides Tech-Q with easy
access to a broad client base across KwaZulu-Natal, including
urban and suburban areas.
Current Customers:
Tech-Q’s client base includes a diverse mix of small to medium-
sized enterprises across various sectors, such as retail,
manufacturing, and professional services. Their clients range
from local startups needing comprehensive IT solutions to
established businesses seeking to upgrade their technology
infrastructure. Notable clients include local retail stores,
manufacturing firms, and professional service providers who
rely on Tech-Q’s expertise to maintain and enhance their
operational efficiency.
