which of the following steps are part of business process improvement? correct answers create new process
competitive advantage correct answers shifts cost to industry participants
competitive advantage correct answers a feature of a product or service on which customers place a greater value...
cis 2010 || QUESTIONS WITH CORRECT
SOLUTIONS!!
which of the following steps are part of business process improvement? correct answers
create new process
competitive advantage correct answers shifts cost to industry participants
competitive advantage correct answers a feature of a product or service on which customers
place a greater value than they do on similar offerings from competitors
which is one of the most common ways a company can decrease supplier power? correct
answers use information systems to find create alternative products
feedback correct answers is information that returns to its original transmitter and modifies
the transmitters action
streamlining correct answers -eliminates redundancies and removes bottlenecks
-Improving business process efficiencies by simplifying or eliminating unnecessary steps
reeingineering correct answers -the analysis and resign of workflow within and between
enterprises
- often assumes the current process is irrelevant, does not work, or is broken and must be
overhauled from scratch..... starting with a clean state.
correct answers
automation correct answers -can magnify problems associated with bottlenecks and
redundancies if not corrected first
- involves computerizing manual tasks making them more efficient and effective and
dramatically lowering operational costs
correct answers
correct answers
Threat of new entrants is correct answers The power of competitors to enter a market
what is buyer power correct answers The ability of customers to influence the prices (by
driving the prices down)
in the systems thinking perspective __________________ is concerned with optimizing
within structure that are presumed to be fixed. correct answers system management
which are examples of effectiveness MIS metrics? correct answers customer satisfaction
usability
response time
customer conversion
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