Sales force Admin Exam Questions With 100% Correct Answers
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Salesforce Admin
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Salesforce Admin
Sales force Admin Exam Questions With 100% Correct Answers
A new Sales Rep at Ursa Major has a qualified lead that is ready for conversion.When using the Lead Conversion process, which two records can be created? - Answer-Account
Contact
/.A sales rep at Ursa Major Solar has launched a s...
A new Sales Rep at Ursa Major has a qualified lead that is ready for conversion.When
using the Lead Conversion process, which two records can be created? - Answer-
Account
Contact
/.A sales rep at Ursa Major Solar has launched a series of networking events. They are
hosting one event per month and want to be able to report on campaign ROI by month
and series.
How should the administrator set up the Campaign to simplify reporting? - Answer-
Configure campaign Member Statuses to record which event members attended.
/.A sales rep has a list of 300 accounts with contacts that they want to load at one time.
Which tool should the administrator utilize to import the records to salesforce? - Answer-
Data Import Wizard
/.A sales rep has left the company and an administrator has been asked to re-assign all
their accounts and opportunities to a new sales rep and keep the teams as is.
Which tool should an administrator use to accomplish this? - Answer-Mass Transfer
Tool
/.A team of support users at Cloud Kicks is helping inside sales reps make follow-up
calls to prospects that filled out an interest from online. The team currently does not
have access to the lead object.
How should an administrator provide proper access? - Answer-Configure permission
sets.
/.A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the
administrator to reset their password.
Which two options should the administrator consider when resetting the user's
password? - Answer-Resetting a locked-out user's password automatically unlocks the
user's account.
After resetting a password, the user may be required to activate their device to
successfully login to Salesforce.
/.A user at Universal Containers left the company. The administrator needs to create
new user for their replacement, but they have assigned all available users licenses.
What should the administrator do to free up users licenses for the new users? - Answer-
Change the formers users record to the new user.
,/.An administration needs to store the ID of record type of later use in a flow.
Which kind of variable should the administrator use? - Answer-Record variable
/.An administrator at AW Computing has been asked to help the Support team with
report folders. They want a folder called Support Reports and two folders underneath
called Helpdesk and R&D. The Support organization uses public groups for Support
Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports,
but should not be able to view R&D reports. Support managers should be able to view
and edit all reports.
Which two ways should these folders be shared? - Answer-Share the Helpdesk folder
with Support Agents with View access.
Share the Support Reports folder with Support Managers with Edit Access.
/.An administrator at Cloud Kicks has a flow in production that is supposed to create
new records.However, no new records are being created. What could the issue be? -
Answer-The flow is inactive.
/.An administrator at Cloud Kicks is building a flow that needs to search for records that
meet certain conditions and store values from those records in variable for use later in
the flow.
What flow element should the administrator add? - Answer-Get Records
/.An administrator at Cloud Kicks needs to export a file of closed won opportunities from
the last 90 days. The file should include the Opportunity Name, ID, Close Date, and
Amount.
How should the administrator export this file? - Answer-Data Loader
/.An administrator at Cloud Kicks wants to deactivate a User who has left the company.
What are two reasons that would prevent a user from being deactivated? - Answer-The
User is in a Custom hierarchy field
The User is assigned in workflow email alert
/.An administrator at Dreamhouse Reality needs to Create Customized pages for the
salesforce mobile app.
Which two types of pages could an administrator build and customize using the
Lightning App Builder? - Answer-App page
Record Page
/.An Administrator at DreamHouse Realty wants an easier way to assign an agent
capacity and skill set. Which feature should the administrator enable to meet this
requirement? - Answer-Omni-Channel
, /.An administrator at Northern Trail Outfitters is unable to add a new user in
salesforce.What could cause this issue? - Answer-The Username is already in use.
/.An administrator at Universal Container needs an automated way to delete records
based on field values.
What automated solution should the administrator use? - Answer-Flow Builder
/.An administrator at Universal Containers has been asked to prevent users from
accessingSalesforce from outside of their network.
What are two considerations for this configuration? - Answer-IP address restrictions are
set on the profile or globally for the org
Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.
/.An administrator at Universal Containers is reviewing current security settings in the
company'sSalesforce org.
What should the administrator do to prevent unauthorized access to Salesforce? -
Answer-Enable multi factor authentication
/.An administrator at Universal Containers needs a simple way to trigger an alert to the
director of sales when opportunities reach an amount of $500,000.
What should the administrator configure to meet this requirement? - Answer-Set up Big
Deal Alerts for the amount.
/.An administrator at Ursa Major Solar needs to send information to an external
accounting system.
What workflow action should the administrator use to accomplish this? - Answer-
Outbound Message
/.An administrator created a record trigger flow to update contacts.
How should the administrator reference the values of the active record the flow is
running on? - Answer-Use the $Record global variable.
/.An administrator Creates a custom text area field on the Account object and adds it to
the service team's page layout. The services team manager loves the addition of this
field and wants it to appear in the highlights panel so that the services reps can quickly
find it when on the Account Page.
How should the administrator accomplish this? - Answer-In the Account object
manager, create a custom compact layout.
/.An administrator gets a rush request from Human Resources to remove a user's
access toSalesforce Immediately. The user is part of a hierarchy field called Direct
Manager.
What should the administrator do to fulfill the request? - Answer-Freeze the user to
prevent them from logging in while removing them from being referenced in the Direct
Manager field.
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