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HRM3706 Assignment 5 Semester 2 2024

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HRM3706 Assignment 5 Semester 2 2024 QUESTIONS WITH ANSWERS

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  • September 24, 2024
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  • 2024/2025
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HRM3706 Assignment 5
Semester 2 2024




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, HRM3706 Assignment 5 Semester 2 2024




pERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING STORE

Provide advice on how best to align the strategic objectives/goals of Zonk’izizwe

Trading Store with the operational plan of the department and individual performance

goals in order to ensure that the strategic goals are implemented successfully. Provide

relevant examples. [20]

To align the strategic objectives of Zonk’izizwe Trading Store with its operational plans

and individual performance goals, it is crucial to establish a performance management

system that integrates all levels of the business. This ensures that everyone, from

senior management to frontline employees, is working towards the same objectives.

Here’s how to achieve this:

1. Understanding Strategic Objectives

The strategic objectives of Zonk’izizwe Trading Store represent its long-term vision,

typically centered around growth, profitability, customer satisfaction, and market

competitiveness. To align these objectives with operational plans and individual

performance, these goals need to be clearly communicated and understood across all

levels of the organization.

Example: If Zonk’izizwe aims to increase its market share by 10% within the next year,

this strategic objective should be broken down into actionable steps for different

departments, such as marketing, sales, and customer service.

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