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Exam (elaborations)

HRM3706 Assignment 5 Semester 2 2024

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HRM3706 Assignment 5 Semester 2 2024 QUESTIONS WITH COMPLETE ANSWERS

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  • September 24, 2024
  • 14
  • 2024/2025
  • Exam (elaborations)
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HRM3706
Assignment 5
Semester 2 2024
QUESTIONS WITH DETAILED ANSWERS

, HRM3706 Assignment 5 Semester 2 2024




pERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING STORE

Provide advice on how best to align the strategic objectives/goals of Zonk’izizwe

Trading Store with the operational plan of the department and individual performance

goals in order to ensure that the strategic goals are implemented successfully. Provide

relevant examples. [20]

To align the strategic objectives of Zonk’izizwe Trading Store with the operational plan

of the department and individual performance goals, you need to create a coherent

structure where all levels of the organization are interconnected, ensuring that each

employee's efforts contribute to the store's overall success. Below is a step-by-step

approach with relevant examples:

1. Define Clear Strategic Objectives

Zonk’izizwe Trading Store must start by identifying and defining its strategic objectives.

These are long-term goals that could include increasing market share, improving

customer satisfaction, or expanding product offerings.

• Example: If the store’s strategic objective is to become the top supplier of

household goods in its region, this goal must be clear and communicated to all

levels.

2. Develop a Departmental Operational Plan

Once the strategic objectives are set, each department should create an operational

plan that supports these goals. The operational plan translates the high-level objectives

into day-to-day activities, targets, and milestones.

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