BMZ ACADEMY
BMZ ACADEMY
@061 262 1185/068 053 8213
BMZ ACADEMY 061 262 1185/068 053 8213
, 9/24/24, 8:13 AM Assessment 5
IOP4862-24-Y Dear IOP4862 Students of 2024 Assessment 5
QUIZ
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Question 1
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A large manufacturing organisation recently reviewed its core values. In line with its customer service charter, values such as
integrity, credibility and customer focus were identified as important. However, the Chairman of the Board questioned the
omission of other critical values that could apply. Considering this scenario, you will focus on ______.
a. promoting the use of a common language, and rituals applied in the organisation
b. organising a workshop with key stakeholders to identify additional dominant values such as quality orientation,
commitment and conscientiousness
c. policies that define the organisation’s expectations for employee behaviour
d. setting clear expectations for the amount of work that needs to be completed
Clear my choice
Question 2
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The effectiveness of teams may be measured by how well they achieve their objectives and perform for the organisation. It
helps establish a sense of ownership and partnership, allowing members to view the team as a cohesive unit and an
attractive work arrangement. To enhance team effectiveness, various interventions can be considered. Which one of the
statements is a suitable intervention?
a. Interventions dealing with multicultural issues, capitalising on individual cultures to embrace a collective culture.
b. Assembling a group of highly talented individuals and figuring out how to get the most creative efforts out of
everyone by effectively organising their collaborative efforts.
c. Establishing intergroup procedures to manage member interaction protocols.
d. Team building that focuses on sharing collective intelligence, empowerment and engagement
Clear my choice
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