Exam (elaborations)
IOP3705 Assignment 4 (COMPLETE ANSWERS) Semester 2 2024
- Course
- IOP3705
- Institution
- University Of South Africa
IOP3705 Assignment 4 (COMPLETE ANSWERS) Semester 2 2024
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I,OP3705 Assignment 4 (COMPLETE ANSWERS) Semes
ter 2 2024 - DUE September 2024 ; 100% T
RUSTED Comple
CASE STUDY: Read the following case study carefully and
answer the questions that follow. BlueSkies Airlines made a
breakthrough in the airline industry, known for poor customer
service and disgruntled employees. The low-cost airline entered
the market in 2012 and has managed to survive competition
from major airlines. As BlueSkies grew and changed, a culture
shift occurred. Some processes became outdated, prompting a
critical need to proactively investigate the airline’s strengths,
weaknesses, and areas needing transformation to prepare for
the future. This led to a partnership between BlueSkies Airlines
and OD Consulting Ltd. The CEO of BlueSkies sought an outside
perspective from the OD team to help identify what was
working well and what could be changed. The organisational
culture at BlueSkies embraces change; thus, all employees
within the company supported the decision to improve
continuously. Once the project sponsor was approved, the OD
team met with key stakeholders to develop a comprehensive
contract outlining the scope of work and to establish clear roles
and expectations. After the sponsor and the OD team agreed,
the planning of this COMPULSORY ESSAY ASSESSMENT 4
Semester 2: 2024 BASED ON LESSONS 5 TO 8 Assessment 04:
Instructions The following are specific requirements relating to
the layout and technical presentation of assignments: • Cover
page: The first page of your document should display
, information such as the module code, assignment number, and
your name and student number. • Table of contents: Always
include a table of contents on the second page, listing the
headings and subheadings of your assignment. The titles and
subheadings should describe the content of the sections,
should be numbered, and provide the page numbers. •
Introduction: There should be only one introduction to the
assignment, not one per question. • Discussion: This is also
called the body of the assignment. Use the decimal
classification system up to four decimals, alphabetical
classification for the fifth level and small Roman numerals for
the sixth level, for example, 1, 1.2, 1.2.1, 1.2.1.2 and (a)(iii). •
Conclusion: There should be a conclusion at the end of your
assignment. This section summarises the most important
aspects addressed in the assignment. There should be only one
conclusion and not one per question. • Reference List: Provide
full details in a list of references at the end of your assignment.
Use the APA referencing method. 2 large-scale intervention
began. One decision in the project's planning phase was to
utilise a familiar tool to gain feedback from BlueSkies crew
members. The Organizational Culture Assessment Instrument,
interviews, and focus groups with all departments were used to
gain insight into the perceived strengths and weaknesses.
Collecting and analysing the data was the first step in the
change process. In addition, the OD consultant facilitated
intensive weekly meetings for the first month to develop and
execute an extensive action plan. Crew members were
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