,COM2601 Assignment 3 PORTFOLIO (COMPLETE
ANSWERS) Semester 2 2024 - DUE November 2024; 100%
TRUSTED Complete, trusted solutions and explanations.
QUESTION 1 COMPANY PROFILE [5] 1 Write a brief
background on the company you have chosen to observe. (5)
QUESTION 2 COMMUNICATION IN THE
ORGANISATION [20] 2.1 Briefly discuss the difference
between formal and informal networks. (4) 2.2 Identify the
formal and informal channels of communication within your
chosen organisation. Also indicate if you think these
communication channels are appropriate for the specific
organisation. (6) 2.3 Describe the flow of communication within
organisations in general, with specific reference to upward,
downward and horizontal flow of communication within
organisations. (6) 2.4 How would you describe the flow of
communication in the organisation you visited? Illustrate your
answer by drawing an organogram of the flow of
communication within the organisation. (Use networks or
channels of communication as guidelines.) (4)
Here’s a structured response to your assignment on
communication within an organization. I’ll use a hypothetical
company, “ABC Technologies,” as an example to illustrate the
points. You can adapt this content to fit your specific
organization if needed.
QUESTION 1: COMPANY PROFILE [5]
, 1. Brief Background on ABC Technologies (5)
ABC Technologies is a leading software development company
founded in 2010, located in Cape Town, South Africa. The
company specializes in developing innovative technology
solutions tailored to enhance business efficiency and customer
engagement. With a team of over 200 skilled professionals,
ABC Technologies has established itself as a trusted partner for
small and medium-sized enterprises (SMEs) and large
corporations across various industries, including finance,
healthcare, and retail. Over the years, the company has received
multiple awards for its cutting-edge software solutions and
commitment to customer satisfaction. ABC Technologies values
collaboration, continuous improvement, and employee
development, fostering a culture of innovation and inclusivity.
QUESTION 2: COMMUNICATION IN THE
ORGANIZATION [20]
2.1 Briefly Discuss the Difference Between Formal and
Informal Networks (4)
• Formal Networks: These are structured communication
channels established by the organization’s hierarchy. They
include official communication methods such as emails,
memos, meetings, and reports. Formal networks are
typically documented and follow specific protocols to
ensure that information flows efficiently and systematically
within the organization.
