MNO2602 ASSIGNMENT 5 SEMESTER 2 2024
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DUE DATE: October 2024
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Question 1
1.1 Social Environment of a Globalising Organisation
The social environment of a globalising organisation refers to the impact that the
organisation has on the social dynamics and relationships within its context, both locally
and globally. This includes how the organisation interacts with various stakeholders, such
as employees, customers, communities, and governments, in different cultures and
countries. Globalising organisations must navigate diverse social norms, expectations,
and practices, which can affect how they operate, market their products, and engage with
employees. For instance, they need to be sensitive to cultural differences and social
issues such as labour rights, gender equality, and corporate social responsibility.
1.2 Difference Between Prevention, Appraisal, and Failure (PAF) Costs
Prevention costs: These are the costs associated with activities designed to
prevent defects and quality issues before they occur. Examples include quality
training, process improvement, and preventive maintenance.
Appraisal costs: These costs are incurred to detect defects or quality issues
during the production process. They include activities such as inspection, testing,
and audits to ensure products meet quality standards.
Failure costs: These are the costs incurred when defects or quality issues occur,
and they are divided into internal and external failure costs. Internal failure costs
arise from defects found before the product reaches the customer, such as scrap
and rework costs, while external failure costs arise when defects are found after
the product has been delivered to the customer, such as warranty claims and
returns.
Disclaimer
Extreme care has been used to create this document, however the contents are provided “as is”
without any representations or warranties, express or implied. The author assumes no liability as
a result of reliance and use of the contents of this document. This document is to be used for
comparison, research and reference purposes ONLY. No part of this document may be
reproduced, resold or transmitted in any form or by any means.