MNO 3332 Final Exam: Exam 2 Questions With Accurate Verified Answers Graded A+.
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Course
MNO
Institution
MNO
In the Communication model found in chapter 9, "clarity" is considered the component that most people forget about - correct answer false
Adjusting Organizational design often reduces or eliminates structural conflict. - correct answer ...
In the Communication model found in chapter 9, "clarity" is considered the component that most
people forget about - correct answer false
Adjusting Organizational design often reduces or eliminates structural conflict. - correct answer
True
A group of deparment managers who meet periodically to establish corporate policy is an example of
which type of group? - correct answer Command
A homogeneous group tends to be LESS productive than a heterogeneous group in situations where: -
correct answer Creativity is required
________ happens when people are motivated to look to others and want to maintain a positive self-
image - correct answer Social Facilitation
Although expressing one's emotions can be beneficial in other conflicts it is better to suppress one's
emotions entirely during negotiation - correct answer true
Cohesiveness is generally higher in small groups than it is in large groups - correct answer
true
________ conflict occurs balances the interests of both parties to maximize mutual gains and the
attainment of mutual goals - correct answer Constructive
___________ conflict occurs due to perceived or actual incompatibilities in beliefs about what is right or
wrong - correct answer Values
, Decoding is the process through which the symbols that represent the message are sent to the receiver -
correct answer false
even when two people disagree, conflict doesn't escalate unless one of both the people experience
emotions as a result of the disagreement - correct answer true
Implementing teams in organization is not easy; it takes a lot of hard work, time, training, and patience -
correct answer true
Implied verbal and nonverbal cues are least important when managers engage in cross-cultural
communications - correct answer false
In a conflict, what a person says matters mroe than how they say it - correct answer
False
Increasing group interaction will not usually affect the cohesiveness of the group - correct answer
False
Insight represents a period of less intense conscious concentration during which knowledge and ideas
develop - correct answer False
In which stage of group development do members develop norms of behavior? - correct answer
Mutual Acceptance
Negotiators are not allows to reject the proposed resolution of a conciliator - correct answer
false
During the lecture on communication we discusses the component that is most often overlooked to be: -
correct answer Feedback
Physical movements and body language are forms of - correct answer nonverbal
communication
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