MGMT 443 Midterm 1 Exam Questions
and Answers
2 primary ways to enhance mindfulness - Answer-practice presence (strength training,
meditation)
uncover and awaken to our non-conscious automatic processes (awareness)
3 elements of performance management - Answer--set performance expectations
-assess performance
-performance feedback and review
3 jobs of mindsets - Answer-- filter select info
- interpret info
- activate diff elements of who we are so that we can respond appropriately based on
the (1) info absorbed and (2) how it's interpreted
3 strategies for managing stress - Answer-enactive
proactive
reactive
5 individual attributes that are important to recognize for self-awareness - Answer--
emotional intelligence
- personal values
- cognitive/learning style
- orientation toward change
- core self-evaluation
6 recommendations for effective feedback - Answer-1. have continuous positive
discussions
2. use a strengths-based approach
3. ensure feedback giver and receiver are on the same page
4. focus on knowledge and skills, not talents
5. use appropriate communication
6. follow up
anticipatory stressors - Answer-- disagreeable events that threaten to occur
- fear, anxiety
attention - Answer-plays a role in deviating the relationship bw a person's inner and
outer worlds
automation - Answer-causes leaders to hit a wall and not be able to handle situations
that are everchanging
, barriers of validation - Answer-superiority
rigidity
indifference
imperviousness
Cognitive/ learning style - Answer-the way you gather and process information
Influences perception, learning, problem-solving, decision making, communication, and
creativity
congruence - Answer-high quality connections and all long-lasting relationships
conjunctive - Answer-connected to previous messages that were spoken by someone
earlier in the conversation
defensiveness - Answer-emotional and physical state in which a person is agitated,
estranged, angered, and inclined to strike out
descriptive - Answer-allows a person to be congruent and authentic as well as being
helpful
difference b/w hindrance & challenge - Answer-hindrance: harmful bc hinder progress
challenge: beneficial bc opportunities for learning, growth, and achievement
disconfirmation - Answer-when people feel put down, worthless or insignificant because
of communication
disjunctive - Answer-disconnected from what was stated before
Emotional Intelligence (EQ) - Answer-ability to correctly diagnose and manage and
respond to one's own emotions and relationships with others
enactive strategy - Answer-create or enact a new environment that does not contain
stressors
encounter stressors - Answer-- from interpersonal interactions
- conflict, lack of trust, frustration
evaluative - Answer-make a judgement or places a label on other individuals or on their
behavior
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