,HRM3701 OCTOBER NOVEMBER PORTFOLIO
(COMPLETE ANSWERS) Semester 2 2024 (785623) - DUE
28 October 2024; 100% TRUSTED Complete, trusted
solutions and explanations.
1. TASK 1: POOR RAJ (13 marks) Read through the following
case study and answer the questions that follow. Poor Raj Raj
Kumar is a new recruit from a reputed management institute,
who was recruited as a sales trainee in an office selling large
computer hardware located in Pretoria. Thabo is the sales
manager responsible for overseeing the work of the sales officer,
field executives and more than 70 trainee salesmen who operate
in three areas, namely Pretoria, Centurion and Menlyn. The sales
growth of the products in his area was highly satisfactory owing
to the developmental initiatives taken by government agencies in
spreading computer education. Thabo had collected several sales
reports, catalogues and pamphlets detailing the types of office
equipment sold by the company for Raj’s reference. On Raj’s
first day at work, Thabo introduced himself and showed Raj to
his assigned desk and provided him with the material collected.
Thereafter Thabo excused himself and did not return. Raj,
feeling alienated and unsure of what was expected of him,
scanned through the material given to him until 5:00 pm before
leaving the office. 1. What do you think about Thabo’s training
programme? Why is it adequate or inadequate? Do you think
Raj will benefit from this type of training? Explain. (2) 2.
Provide a detailed programme of what Raj’s first day should
have looked like. (11) 2.
, 1. What do you think about Thabo’s training programme?
Why is it adequate or inadequate? Do you think Raj
will benefit from this type of training? Explain. (2
marks)
Thabo’s training programme is inadequate. It lacks structure
and does not provide Raj with any clear guidance or objectives
for his first day. Simply providing material to a new trainee
without proper orientation, mentoring, or hands-on training is
insufficient. Raj is left feeling alienated and unsure of what is
expected of him, which will likely hinder his learning and
adaptation to the job. Therefore, this type of training will not
benefit Raj effectively because it lacks direction, engagement,
and active learning components.
2. Provide a detailed programme of what Raj’s first day
should have looked like. (11 marks)
Raj’s first day should have been planned in a way that helps him
feel welcomed, provides clarity about his role, and sets a
foundation for his future learning. A more structured and
effective programme might look like this:
• 9:00 AM – Welcome and Introduction (30 minutes):
Thabo or a designated senior employee should formally
welcome Raj and introduce him to the team, explaining the
company culture and how Raj's role fits into the larger
team.
• 9:30 AM – Office Tour (20 minutes):
Thabo should give Raj a tour of the office, introducing him
