©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
Interviewing in Action in a Multicultural World, 5th
Ed.B.C.Murphy.(2024) Study Guide Solutions
Acceptance and Commitment Therapy - Ans:✔✔-A form of behavioral and mindfulness-based
psychotherapy developed by Steven Hayes that emphasizes the importance of overcoming or diffusing
negative thoughts and feelings and making a commitment to change.
Acculturation - Ans:✔✔-The degree to which an immigrant identifies with or takes on the characteristics
(food, clothing, language, or customs) of their new culture.
Advanced empathy - Ans:✔✔-The process of reflecting (after some experience with the client) about
themes, patterns, or feelings of the client that he or she may not yet have verbalized or even been aware
of. Reflecting what lies beneath the surface.
Advocacy - Ans:✔✔-Work with social service agencies, other institutions, and social action groups to
increase benefits, access, opportunities, justice, and rights for clients and all people.
Alternative perspectives - Ans:✔✔-Novel explanations or ways of thinking about people and situations
that may broaden clients' definitions of self, others, and prospects for the future.
Ambivalence - Ans:✔✔-Having two or more opposing ideas, feelings, or impulses simultaneously, which
often leads to feeling stuck and immobilized.
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Amplified reflection - Ans:✔✔-A non-judgmental but gentle exaggeration of the reason to sustain
behavior in order to evoke the other side of the ambivalence.
Anticipatory empathy - Ans:✔✔-Before meeting with clients, the clinician thinks about the information
available about the clients, anticipates their feelings and reactions, and adjusts his or her ways of
interacting accordingly.
Anxiety hierarchy - Ans:✔✔-The cognitive behavioral technique of having the client rate frightening
stimuli on a scale of 1 to 100 in terms of their intensity and psychological power in the client's life.
ASL interpreters - Ans:✔✔-American Sign Language interpreters for deaf or hard-of-hearing people who
use a combination of signing, finger spelling, and body language to convey meaning and tone.
Assertiveness training - Ans:✔✔-Learning to develop greater self-affirmation and voice through
education, support, and new skills rehearsal to prepare for challenging or formerly disempowering
interactions.
Assessment interviews - Ans:✔✔-Information gathering conversations that include client self-reports and
the clinician's experience in the interview. Assessment interviews may be unstructured, semi-structured,
or structured.
Assessment summary - Ans:✔✔-A psychological report summarizing assessment findings and case
conceptualization.
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Assessment tests - Ans:✔✔-Standardized tests used as part of the assessment process. These can
include intelligence tests, personality tests, neuropsychological tests, symptom checklists, and other
medical tests.
Automatic thoughts - Ans:✔✔-The concept developed by cognitive behavioral therapists to describe
reflexive and involuntary thoughts and images. Automatic thoughts are often negative.
Aversive racism - Ans:✔✔-A term describing the thinking and actions of those who espouse egalitarian
values and find racism offensive while being unaware of their own unconscious, unintentional racist
behaviors.
Behavioral rehearsal - Ans:✔✔-The clinical technique of practicing new behaviors in the safety of the
clinical interview, trying them out with the clinician's feedback and encouragement before trying them
out elsewhere.
Behavioral synchrony - Ans:✔✔-The participants in a conversation often change their postures, gestures,
and mannerisms to match each other. Behavioral synchrony helps us perceive and recognize the
emotional experience of another, builds rapport, and increases empathy.
Best Possible Self - Ans:✔✔-A Positive Psychology technique in which the client is asked to write about
what their lives would be like in terms of friends, family, career, etc., if they worked hard and everything
turned out in a positive way.
Borrowed environment - Ans:✔✔-Any nonoffice setting or locale adopted for interviewing purposes.
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Brainstorm - Ans:✔✔-Putting numerous alternative explanations or possibilities on the table for
discussion without judging them as they emerge.
Broaden and build theory - Ans:✔✔-The idea that positive emotions expand or broaden the scope of
attention and therefore help build personal resources and increase personal well-being.
Bubble of calm - Ans:✔✔-A circumscribed and focused atmosphere of quiet and safety conducive to
clinical conversation and reflection on the work.
Burnout - Ans:✔✔-A response to prolonged occupational stress found in those who work in the helping
professions in situations where there is a heavy workload, few rewards, unrealistic expectations, and
little administrative support. Symptoms include irritability, exhaustion, absence from work.
Case conceptualization - Ans:✔✔-The integration and analysis of assessment data from which
hypotheses about the person, situation, and possible interventions are based.
Case management - Ans:✔✔-Coordinating client care from a number of different service providers.
Central relational paradox - Ans:✔✔-Asserts that individuals accustomed to invalidation or rejection
often try to connect with others by holding back parts of their experience and feelings for fear that
disclosure of these parts of themselves will lead to more rejection.
Certification - Ans:✔✔-A process by which a professional group confirms that a practitioner has met a
set of advanced educational and practice standards established by the certification agency or board.
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