The 4 principle manager tasks correct answers planning organizing leading controlling
Managers correct answers The people responsible for supervising the use of an organizations resources to meet its goals
Planning correct answers Deciding which goals the organization will pursue
Decide wha...
BADM 310 Exam 1 || with 100% Verified Solutions.
The 4 principle manager tasks correct answers planning organizing leading controlling
Managers correct answers The people responsible for supervising the use of an organizations
resources to meet its goals
Planning correct answers Deciding which goals the organization will pursue
Decide what courses of action to adopt to attain those goals
Decide how to allocate organizational resources
Organizing correct answers Grouping people into departments
Laying out lines of authority
Deciding how best to organize reduces
Leading correct answers Using power, personality, influence, persuasion, and communication
skills
Energizing employees to perform at high levels towards organizational goals
Outcome is highly motivated committed workforce
Controlling correct answers Deciding which goals to measure
Measuring performance accurately
Outcome is ability to adapt and to regulate organizational efficiency and effectiveness
Three levels of manager correct answers First line
Middle manager
top manager
Skills needed to accomplish 4 tasks correct answers Conceptual skills
Human Skills
Technical Skills
Difference between effectiveness and efficiency correct answers Effectiveness: measure of the
appropriateness of the goals an organization is pursuing and the degree to which they are
received
Efficiency: A measure of how well or how productively resources are used to achieve a goal
Evolution of management theory correct answers Scientific
Administrative
Behavioral
Management Science
Organizational Environment
Two types of production that Adam Smith observed correct answers Craft-style: worker does all
tasks
, Specialized production: each worker specializes in one or a few steps
Job specialization correct answers Process which a division of labor occurs as different workers
specialize in specific tasks over time
Scientific Management correct answers systematic study of the relationships between people and
tasks for the purpose of redesigning the work process to increase efficiency
Drive by division of labor and specialization
Frederick Taylor 4 principle of scientific management correct answers Optimize: find one best
method for a task/job by experimentation
Standard: codify the new methods and establish standard procedure
Staff: select works whose skills match the task
Reward: identify and pay premium for high performance levels
Cons of scientific management correct answers Manager gain control, workers lose control
benefits went to the organizations, not workers
Workers distrusted management and reacted
Administrative management theory correct answers Study of how to create organizational
structure that leads to high efficiency and effectiveness
Organizational structure - systems of task and authority relationships that control how employees
use resources to achieve the organization's goals
Max Weber correct answers developed the principles of bureaucracy as a formal system of
organization and administration designed to ensure efficiency and effectiveness
Weber's Principle of Bureaucracy correct answers clearly specified hierarchy of authority
System of written rules and SOP
Selection and evaluation system that rewards employees fairly
Clearly specified system of task and role relationships
Limitations of bureaucracy correct answers Rules and emphasis on authority tend to make
bureaucracies inflexible
Written rules and procedures and approvals make it time consuming: red tape
Fayol's principles of management correct answers tons of categories
Behavioral Management correct answers the study of how managers should personally behave to
motivate employees and encourage them to perform at high levels and be committed to the
achievement of organizational goals
Managing people as humans rather than as resources
Mary Parker Follett correct answers Believes Taylor missed the human side
Authority and decisions should follow knowledge, not level
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