Exam (elaborations)
PRM3701 Exam Portfolio 2024
- Course
- Project Management (PRM3701)
- Institution
- University Of South Africa
PRM3701 Exam Portfolio 2024
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PRM3701 EXAM PACK2024
QUESTIONS AND
ANSWERS
FOR ASSISTANCE CONTACT
EMAIL:kevinlugwiri98@gmail.com
, lOMoARcPSD|44660598
PRM3701_ASSIGNMENT 6_SEMESTER 1_2023
QUESTION 1 [50 MARKS]
1. Discuss the role of stakeholder management in the Nando's project. How did the project team
engage with franchisees, suppliers, and employees to ensure that everyone was aligned with the
new design and understood their role in the rollout? (5)
Type your answer here.
Stakeholder management plays a vital role in leadership as it enables leaders in a project to
identify and assess stakeholders’ expectations with a vested interest in a project.
-The project management team oversees the renovation process, working with contractors,
suppliers and designers to ensure projects are completed on time, with budget, and in line
with Nando’s brand standards.
-The project management team leads these technology -driven projects, working with IT
professionals and external vendors to integrate new systems, train staff and ensure a
seamless transition to digital platform.
, lOMoARcPSD|44660598
PRM3701_ASSIGNMENT 6_SEMESTER 1_2023
2. Analyse the challenges that Nando's faced in managing the rollout of the new design across
multiple countries. How did the project team address differences in local tastes, customs, and
regulations, and what were the key success factors in achieving a consistent brand identity across
all locations? (10)
Type your answer here.
International expansion
The project management team worked on selecting suitable locations, securing permits and
licences, and establishing supply chains to ensure a successful expansion and each
international expansion project required meticulous planning and coordination to adapt to
local cultures and preferences while maintaining the essence of Nando’s brand and product
offerings.
Brand development and marketing campaigns
To strengthen its presence and engage customers Nando’s continuously invests in brand
development and marketing campaigns. The project management team collaborates with
marketing professionals to develop and execute these campaigns, ensuring effective
communication and successful implementation across various channels by highlighting
Nando’s unique flavors and brand values,
Restaurant renovation and upgrades
To keep up with evolving customer expectations and maintain a fresh and inviting
atmosphere, Nando’s redesign interior spaces, updating furniture and décor, and enhancing
customer experience and project management team oversees the renovation process,
working with contractors, suppliers, and designers to ensure projects are completed on time,
within budget, and in line with Nando’s brand standards.
Menu development and product innovation
The project management team plays a crucial role in menu development, working with chefs,
suppliers, and market research firms to identify new trends, conduct taste tests and launch
new menu items, while maintaining consistent quality and taste.
Technology and digital transformation
Due to technology and digital transformation Nando’s embraced technology by enhancing
customer experience and streamline operations, e.g., ordering online, mobile apps…and
project management team leads these technology -driven projects, working with IT
professionals and external vendors to integrate new systems, train staff and ensure seamless
transition to digital platforms.
, lOMoARcPSD|44660598
PRM3701_ASSIGNMENT 6_SEMESTER 1_2023
3. Reflect on your own experiences with project management and compare them to the Nando's case
study. What similarities and differences do you observe, and what insights can you draw from this
comparison to inform your future project management practices? (10)
Type your answer here.
I don’t have experience but according to what I have studied in project management, the
Scope management ensure the project includes all the work required, and only the work
required for completing the project successfully and project needs to include stakeholders,
anyone that is involved and affected by the results of a project. Nando’s involved all the
stakeholders that are affected by the result of the project, staff, customers, suppliers, vendors
and project management team.
Communication plan
One of the similarities between project management and Nando’s case study is the
importance on how information was communicated to stakeholders throughout the project
and who will be receiving the communication, how these people will receive it, when they ‘ll
receive it and how often they should expect to receive that information.
Project constraint
Apart from the similarities from both parties Nando’s case study and project management, is
managing a constraint in a project, that are limiting factors to the project that can impact
quality, delivery and overall project success.
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