, lOMoARcPSD|18222662
INF1501 Assignment 3
Question 1
Which of the following is a combination of software and hardware that allows a computer to
change how it functions or reacts to situations based on feedback it receives?
a. Natural language processing
b. Vision systems
c. Learning systems
d. Knowledge base
Question 2
________ involves in developing mechanical or computer devices that can paint cars, make
precision welds and perform other tasks that require a high degree of precision or that are
tedious or hazardous for human beings. .
a. Learning system
b. Expert system
c. Neural networks
d. Robotics Neural networks
3
------ are commonly accepted guidelines or procedures that usually find a good solution
heuristics
4
Perceptive system is a system that approximates the way a person sees, hears and feels
objects.
Select one:
True
False
5
A management information system (MIS) provides _______ with information that supports
effective decision making and provides feedback on daily operations
Managers
6
An example of a CRM system is a customer Loyalty program, for example: Pick ‘n Pay
Smart Shopper Card, Clicks Club Card, W Rewards Card.
Select one:
True
False
7
______ is a conditional statement that links conditions to actions or outcomes.
a. Genetic algorithms
b. Rule
c. Case
d. Fuzzy sets
, lOMoARcPSD|18222662
INF1501 Assignment 3
8
The output of most management information systems is a collection of reports. These may
include:
a. input reports, output reports, production reports and sales reports.
b. daily reports, weekly reports, monthly reports and yearly reports.
c. customer reports, supplier reports, manager reports and financial reports.
d. scheduled reports, key-indicator reports, demand reports, exception reports and
drill-down reports.
9
Executive Support System (ESS) is a specialized DSS that is:
a. Tailored to large companies, Supports need for internal data, and not linked to value-added
business processes
b. Complex in nature, has drill-up abilities and a higher degree of certainty.
c. Tailored to groups, no future orientation, and support need for internal data.
d. Tailored to individual executives, easy to use, and can help with situations that have a
high degree of uncertainty.
10
A Financial Management Information System provide financial information to:
a. executives and other staff of a company who are responsible for decision-making.
b. accountants and auditors of a company.
c. all company staff who might be interested in the data.
d. executives of a company.
11
Which of the following is NOT an international issue associated with operational systems?
a. Varying laws and customs rules
b. Different hosted software models for enterprise software
c. Different languages and culture
d. Multiple currencies
12
Subsystems for Marketing MIS include:
a. market development, product research, customer analysis, product pricing.
b. demand research, marketing analysis, product development, product pricing.
c. marketing research, product development, promotion and advertising, and product
pricing.
d. customer needs analysis, product development, product marketing and product pricing.
, lOMoARcPSD|18222662
INF1501 Assignment 3
13
When implementing an Enterprise Resource Planning (ERP) system, an organisation has an
opportunity to upgrade the Information Technology that it uses.
Select one:
True
False
14
Implementing an Enterprise Resource Planning (ERP) system for a large organisation is
extremely challenging and requires tremendous amount of resources, the best information
systems and business people, and plenty of management support. Which of the following is a
tip for avoiding many common causes for failed ERP implementations?
a. Upgrade technology infrastructure (hardware, database, operating system, etc.) that it uses.
b. Migrate data into new ERP system to access the capacity to store data items.
c. Keep the scope of the project well defined and contained to essential business
processes.
d. Improved access to data for operational decision making to support all business functions.
15
Determining long-term objectives by analyzing the strengths and weaknesses of an
organisation, predicting future trends and projecting the development of new product lines.
a. Strategic planning
b. Implementation
c. Short-term planning
d. Medium-term planning
16
Improved access to data for operational decision making and elimination of costly inflexible
legacy systems are the benefits of:
a. Electronic commerce
b. Transaction Processing System (TPS)
c. Traditional Transaction Processing System (TPS)
d. Enterprise Resource Planning (ERP)
17
Programmed decisions are made using:
a. a rule, legal requirement or quantitative method.
b. a rule, procedure or quantitative measure.
c. a rule, program or guideline.
d. a rule, procedure or quantitative method.
