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BUS3020 PRODUCTION AND OPERATIONS MANAGEMENT PRACTICE EXAM QUESTIONS WITH 100% CORRECT ANSWERS R183,03
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BUS3020 PRODUCTION AND OPERATIONS MANAGEMENT PRACTICE EXAM QUESTIONS WITH 100% CORRECT ANSWERS

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This exam test is written to expose managers in practice, experts, professionals and students to the reality of applying the concepts of BUS

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  • December 16, 2024
  • 4
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • BUS3020
  • BUS3020
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BUS3020 PRODUCTION AND
OPERATIONS MANAGEMENT PRACTICE
EXAM QUESTIONS WITH SOLUTIONS


chapter 13 -

a six sigma process that is running at the center of its control limits would expect this
defect rate - two parts per billion units

variation that can be clearly identified and possibly managed - assignable variation

variation inherent in the process itself - common (random) variation

if a process has a capability index of 1 and is running normally (centered on the mean),
what percentage of the units would one expect to be defective - design limits at +-3
sigma or 2.7 defects per thousand

an alternative to viewing an item as simply good or bad due to its falling in or out of the
tolerance range - taguchi loss function

quality characteristics that are classified as either conforming or not conforming to
specifications - attributes

a quality characteristics that is actually measured, such as the weight of an item -
variable

a quality chart suitable for when an item is either good or bad - p-chart

a quality chart suitable for when a number of blemished are expected on each unit, such
as a spool of yarn - c-chart

useful for checking quality when we periodically purchase large quantities of an item
and it would be very costly to check each unit individually - acceptance sampling

a chart that depicts the manufacturers and consumers risks associated with a sampling
plan - operating characteristic curve

chapter 14 -

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